Gideon Briel

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Consulted customers to boost product sales and services.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
• Implemented rigorous risk management protocols, safeguarding against potential financial threats.
• Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
• Complied with established internal controls and policies.

• Technical Sales to Current and new customers for the last 15 year’s
• Client liaison solving customers enquiry
• Compiling Customers Budget, keeping track of Budget
• Tracking Sales
• Selling on all platforms available from the company
• Stock planning
• Assisting Internal Sales Staff with Debtors
• Placing of overseas order timeously to make sure stock arrives in time for customers
• Negotiating prices with customers
• Submitting quotes to customers in writing.
• Customer presentations – sales of new products
• Stock planning.
• Assisting with Stock take

Handle about 20 inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.

• Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
• Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
• Developed working relationships with partners to merge and exchange consumer information and marketing data.
• Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
• Improved internal communication by collaborating closely with various departments to ensure smooth operations in the sales process.
• Supported external sales representatives by preparing necessary documentation for presentations and proposals while maintaining a clear understanding of all relevant project details throughout each stage of the sale cycle.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Stayed current on company offerings and industry trends.