GETRUDE M CHIKUKU
Capetown
Summary
I am a competent, self motivated and hard working person.I am a mature team worker and adaptable to challenging situations.
Overview
8
8
years of professional experience
Work History
Hospitality Manager
Laperla Restaurant
01.2024 - Current
- Overseeing and managing the cleaning staff to make sure the restaurant is ready for service
- Overseeing front desk operations, housekeeping, food and beverage services
- Creating and coordinating the team work schedules
- Handling customer complaints promptly to maintain reputation of the restaurant
- To ensure customers get the best experience
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Manager
Fishaways
4 2023 - 12.2023
- Overall responsibility for directing daily operations of restaurant
- Ensuring compliance with company standards in all areas of operation
- Count, manage, order enough stock and control cost and minimize waste
- Cashup at the end of each day
- Ensuring health and safety standards.
- Ordering and maintaining of all stock
- Recruiting and training of new staff
Printing Department Supervisor
Grow Learning Company
04.2019 - 03.2023
- Satisfied customers needs through reliable attention to detail and consistent follow through on exact production orders
- Accomplished daily printing production goals by working quickly avoiding errors and quickly managing mechanical or other printing difficulties
- Maintained equipment function with expert handling of equipment tools and components
- Prepared for upcoming jobs by organizing materials and precisely managing press settings.
- Oversaw inventory management, maintaining optimal levels of supplies while reducing waste and unnecessary expenses.
Production Manager
Grow Learning Company
08.2016 - 03.2023
- Set and enforced production standards and monitored operations to consistently meet cost, quality and delivery standards
- Increased yield and improved quality by developing and implementing improved production processes
- Coordinated employee schedules to availability and estimated labor requirements.
- Monitored team budgets to keep projects on task and avoid waste.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
CNC and Laser machine operator
Grow Learning Company
08.2016 - 12.2022
- Setup, program and operate the machine
- Maintained consistency of work with good manufacturing practices and strong attention to detail
- Selected and loaded proper CNC programs to enable machine operation
- Checked parts using visual and manual inspection equipment
- Planned day to day and processing internal cut orders for manufacturing.
- Managed inventory of materials, tools, and consumables for uninterrupted production flow.
- Documented production data accurately, providing valuable insights for performance analysis and improvements.
Education
Accounting And Business Management
IQ Academy
Cape Town, South Africa12.2026
High School Diploma -
Nemakonde High School
Zimbabwe 04.2001 -
Skills
Computer Skills
Personal Information
- Place of Birth: Gweru Zimbabwe
- Date of Birth: 07/18/81
- Gender: Female
- Nationality: Zimbabwean
- Marital Status: Married
Drivinglicense
Yes
Languages
English
Shona
Timeline
Hospitality Manager
Laperla Restaurant
01.2024 - Current
Printing Department Supervisor
Grow Learning Company
04.2019 - 03.2023
Production Manager
Grow Learning Company
08.2016 - 03.2023
CNC and Laser machine operator
Grow Learning Company
08.2016 - 12.2022
High School Diploma -
Nemakonde High School
04.2001 -
Manager
Fishaways
4 2023 - 12.2023
Accounting And Business Management
IQ Academy
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