Gerzal Chetty
Durban
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling,Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Receptionist Assistant
Virgin Active
Durban
03.2022 - 09.2022
- Prepared and maintained master calendar, collecting and disseminating general information.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Sales Consultant
House And Home
Port Shepstone
02.2018 - 05.2019
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Presented Product or Service using interactive materials such as videos, charts and slideshows.
- Oversaw daily outbound calls to identify services that address primary needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
Education
Arena Park Secondary
Chatsworth Skills
Agreements and contracts
undefinedTimeline
Receptionist Assistant
Virgin Active
03.2022 - 09.2022
Sales Consultant
House And Home
02.2018 - 05.2019
Arena Park Secondary
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