MICROSOFT
Gertrude Kekane
ADMINISTRATOR
Hammanskaal,GP
Summary
I m an organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Hosea Kekana Secondary School
03.2021 - 03.2023
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Administrator
Dooka Primary School
04.2024 - 04.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Support the preparation of reports and team documents.
- Generated reports detailing findings and recommendations.
- Handle inquiries via phone, email, and in person regarding registration processes.
- Collected, arranged, and input information into database system.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Education
N4, N5, N6 Public Management
TSHWANE NORTH COLLEGE
Pretoria, South Africa 04.2001 -
Skills
Office administration
Administrative support
Data entry
Filing
Mail handling
Microsoft Word
Clerical support
Document control
Appointment scheduling
Time management
Computer proficiency
Customer service
Meeting planning
File organization
Documentation and reporting
Excel spreadsheets
Additional Information
REFERENCES
HOSEA KEKANA SECONDARY SCHOOL
CONTACT NUMBER : 0763870913/0799917988
CONTACT PERSON : Aubrey Makhubela
DOOKA PRIMARY SCHOOL
CONTACT NUMBER : 0834975464
CONTACT PERSON : Ms Deane (Principal)
Software
SA-SAMS
Timeline
Administrator
Dooka Primary School
04.2024 - 04.2025
Administrative Assistant
Hosea Kekana Secondary School
03.2021 - 03.2023
N4, N5, N6 Public Management
TSHWANE NORTH COLLEGE
04.2001 -