Gertrud Botha
Senior Administrative Professional
Cape Town
Summary
I’m a dedicated administrative professional with over 25 years’ experience in credit control, office coordination, and client service. Known for my calm approach and strong organisational skills, I thrive in fast-paced environments. I take pride in delivering reliable support and keeping operations running smoothly. Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
36
36
years of professional experience
Work History
Personal Assistant
Batt Master Roofing and Guttering
03.2025 - Current
- - Supplier management and quotations
- - Credit control and payment processing
- - Personal assistance and office administration
Administrative Assistant
Rome Roofing
09.2023 - 02.2025
- - Managed front desk and full switchboard reception duties
- - Coordinated delivery schedules and daily routes for company drivers
- - Scheduled and monitored waterproofing teams’ daily job allocations
- - Compiled and typed quotes and job documents
- - Liaised with clients and managing agents regarding job bookings and quote requests
- - Ordered materials from suppliers and tracked inventory
- - Monitored vehicle movements via GPS tracking system
- - Maintained systematic filing and admin processes
Credit Controller
M-sure Financial Services (previously Regent Insurance)
11.2006 - 08.2023
- - Managed full debtors function across national accounts
- - Reconciled accounts and age analysis, cleared unallocated funds
- - Allocated payments from bank statements and monitored unpaid policies
- - Communicated with brokers, dealers, and consultants on arrears
- - Processed refunds and journals; handled premium confirmations
- - Generated and distributed reports including bad debt and lapsing policies
- - Provided back-up to colleagues and support to internal departments
- - Assisted with mailbox audits and weekly unpaid policy updates
Personal Assistant / Debtors & Creditors
Blue Bay Freight
09.2005 - 10.2006
- - Handled invoicing, reconciliations of debtor and creditor accounts
- - Attached PODs to invoices for dispatch to clients
- - Provided switchboard relief and general office support
- - Addressed client and supplier queries regarding monthly age analysis
Accounts Controller
Cape Produce & Transport Suppliers
05.1999 - 08.2005
- - Full accounting functions up to trial balance for company and 2 subsidiaries
- - Managed both debtor and creditor books
- - Typed business correspondence and maintained office filing
- - Oversaw general office administration
Administrative Clerk
Dept of Home Affairs
06.1991 - 04.1999
- - Issued passports and handled public queries
- - Carried out general admin duties and client-facing support
- - Issuing permits to refugees
Girl Friday
Orley Foods
02.1991 - 03.1991
- - Processed payroll using a clock card system
- - Conducted sales analysis and data capturing
- - Assisted with general office duties
Data Clerk
Arrow Furnishers
02.1990 - 01.1991
- - Managed sorting and internal distribution of HPs (Hire Purchases)
- - Provided relief typing and supported inter-branch communication
- - Assisted in general administrative tasks
Education
Matric -
Grens High School
01.1989
Skills
- Administration & Office Management
- Debtors & Creditors Reconciliation
- Credit Control & Reporting
- Client Relationship Management
- Scheduling & Team Coordination
- Document Preparation & Processing
- Problem Solving & Attention to Detail
- Time Management & Prioritisation
- Communication & Interpersonal Skills
- Microsoft Office Suite
- Email & Switchboard Systems
- Accounting Software (basic proficiency)
- Data Entry & CRM Systems
- Vehicle Fleet Tracking Tools
- Document Management & Filing
Timeline
Personal Assistant
Batt Master Roofing and Guttering
03.2025 - Current
Administrative Assistant
Rome Roofing
09.2023 - 02.2025
Credit Controller
M-sure Financial Services (previously Regent Insurance)
11.2006 - 08.2023
Personal Assistant / Debtors & Creditors
Blue Bay Freight
09.2005 - 10.2006
Accounts Controller
Cape Produce & Transport Suppliers
05.1999 - 08.2005
Administrative Clerk
Dept of Home Affairs
06.1991 - 04.1999
Girl Friday
Orley Foods
02.1991 - 03.1991
Data Clerk
Arrow Furnishers
02.1990 - 01.1991
Matric -
Grens High School