Gert Van der Merwe

Warehouse Operations Manager

Character Group

Johannesburg

11.2014 - Current

Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
Directed the recruitment process for new hires, building a strong team committed to operational excellence in the warehouse environment.
Monitored inventory levels closely (3000 SKU's), preventing stockouts and overstock situations that could negatively impact business operations.
Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products to DC's and back door customers
Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
Organized storage layouts, resulting in increased accessibility of FMCG items and improved worker efficiency during retrieval tasks.
Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
Created an open line of communication between 40 warehouse staff members and upper management, fostering transparency across all levels within the organization.
Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.