Forex Trading
Gerrie Van Jaarsveld
Veterinarian Technician (Sales Rep)
Mokopane
Summary
Forward-thinking Operations Specialist bringing 21 years of expertise in Agricultural and Animal Health sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
24
24
years of professional experience
Work History
Independent Contractor Animal Health
Bayer & Elanco Animal Health
06.2013 - Current
- Facilitated effective communications between veterinarians, support staff, clients, referring clinics as needed for comprehensive patient care.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Developed strong relationships with clients by providing timely follow-up on treatments and maintaining open lines of communication for updates on patient progress.
- Educated staff on organizational mission and goals to help employees achieve success.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built relationships with customers and community to establish long-term business growth.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Advisor
Lion Bridge Agri And Vet Supplies
06.2007 - 05.2013
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Scheduled appointments and managed master calendar.
- Recorded accurate and efficient records in customer database.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Negotiated prices, terms of sales and service agreements.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Collaborated with cross-functional teams to identify and address customer needs.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with businesses to supply accurate product and service information.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
Store Manager
OBARO Pretoria
07.2003 - 05.2007
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and implemented successful staff incentive programs to motivate employees.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Interacted well with customers to build connections and nurture relationships.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store Manager
OBARO Northam/Thabazimbi
03.2000 - 06.2003
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and implemented successful staff incentive programs to motivate employees.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interacted well with customers to build connections and nurture relationships.
- Supervised guests at front counter, answering questions regarding products.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Hoerskool Nylstroom
Nylstroom Limpopo 04.2001 -
No Degree - AVCASA
University of Pretoria
04.2001 -
Skills
Excellent Communication
Reliability
Workload Management
Team Collaboration
Project Planning
Teamwork and Collaboration
Idea Development and Brainstorming
Deadline Adherence
Team building
Interests
Fishing
Golf
Timeline
Independent Contractor Animal Health
Bayer & Elanco Animal Health
06.2013 - Current
Sales Advisor
Lion Bridge Agri And Vet Supplies
06.2007 - 05.2013
Store Manager
OBARO Pretoria
07.2003 - 05.2007
High School Diploma -
Hoerskool Nylstroom
04.2001 -
No Degree - AVCASA
University of Pretoria
04.2001 -
Store Manager
OBARO Northam/Thabazimbi
03.2000 - 06.2003