Microsoft office suite
Gerda Heyneke
Head Of HR / Senior HR Manager
Brakpan
Summary
"Synergy encourages good energy: the HR department is more efficient when working in cohesion with other teams and needs to be aware of everything that is going on in the organization." My mission as a human resources leader is to support the goals and challenges of my employer by providing services that promote a work environment that is characterized by fair treatment of staff, open communications, personal accountability, trust and mutual respect. I actively seek and provide solutions to workplace issues that support and optimize the operating principles of the organization.
HR professional with proven track record in developing and executing HR strategies to maximize workforce performance. Known for fostering collaborative environments and driving organizational success. Reliable and adaptable, skilled in employee relations and strategic planning to meet changing business needs.
Human Resources leader with substantial experience in talent management, employee relations, and organizational development. Adept at fostering team collaboration and driving results, known for adaptability in dynamic environments. Skilled in strategic planning, conflict resolution, and performance management with strong emphasis on aligning HR practices with business objectives. Respected for reliability and effective communication.
Results-driven HR leader offering 20+ years in achieving positive human resources results for FMCG, Manufacturing and multinational companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Results-driven HR Leader offering 20+ years in achieving positive human resources results for FMCG, Manufacturing and Multinational companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
23
23
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Head of HR, Commercial, South Africa
Tupperware Brands
Ekurhuleni
10.2021 - 12.2024
- Company Overview: Tupperware Brands is a multinational company with its headquarters based in Orlando, Florida, U.S.A
- The Commercial office is based in Bryanston, Johannesburg and the Manufacturing plant is based in Brakpan on the East Rand of Johannesburg
- Position of Head of HR, Commercial, South Africa is functioning at the local executive level
- Provide an effective and efficient HR service to the Commercial office and executives ensuring true HR business partnering
- Conceptualize and implement HR strategy to meet business requirements
- Employee Relations - Member of Compliance and Ethics Committee
- Advanced investigator of code of conduct violations and conflicts of interest
- Disciplinary enquiries, grievances, Bargaining council, CCMA, Trade Unions
- Ensure motivated and engaged personnel by conceptualizing and executing wellness agenda and programme
- Communicate and advise line managers on HR related practices, policies and procedures
- Chairing workplace forums (EE forum, Skills Development Forum, monthly shop stewards meeting)
- Trustee member of the local Pension fund
- Facilitate and assist with skills development processes promoting continuous learning
- Facilitate IR training
- Recruitment and selection as per LLAW
- Manage and coordinate the execution of the Performance Management System
- Effective management of talent and succession planning for business continuity
- Conduct career discussions
- Compile EE report and WSP, ATR report
- Develop training material and facilitate training
- Adherence to compensation and benefits structures in line with local legislation
- Draft HR policies, procedures and work instructions in line with relevant legislation
- Review and develop HR policies, procedures and work instructions as well as communication and training thereof
- Compiled and implemented effective Onboarding program
- Conceptualize, plan and execute Employee Engagement Initiatives
- Facilitate the institutionalization of Worldwide Purpose statement, Vision & Values
- Tupperware Brands is a multinational company with its headquarters based in Orlando, Florida, U.S.A
- The Commercial office is based in Bryanston, Johannesburg and the Manufacturing plant is based in Brakpan on the East Rand of Johannesburg
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
- Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
- Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
- Implemented effective performance management systems for ongoing employee development and growth.
- Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
- Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Championed diversity and inclusion efforts, fostering a more inclusive workplace environment.
- Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
- Developed comprehensive onboarding programs to improve new hire retention and productivity.
- Oversaw benefits administration, optimizing offerings while controlling overall costs.
- Spearheaded leadership development programs, cultivating future organizational leaders from within the company ranks.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Liaised between multiple business divisions to improve communications.
- Fostered positive work environment through comprehensive employee relations program.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Distributed employee engagement surveys to identify areas of improvement.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Recruited top talent to maximize profitability.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Devised hiring and recruitment policies for 350-employee company.
- Devised hiring and recruitment policies for 350-employee company.
HR Manager
Tupperware Brands
Ekurhuleni
05.2016 - 09.2021
- Providing an efficient and effective HR service ensuring first class business partnering between HR and Manufacturing Division with competent and motivated personnel
- Industrial Relations - Disciplinary enquiries, grievances, Bargaining council, CCMA, Trade Unions
- Employee Relations (employee wellbeing and engagement)
- Communicate and advise line managers on HR related practices, policies and procedures
- Chairing workplace forums (EE forum, Skills Development Forum, monthly shop stewards meeting)
- Compile training and development plan for the Plant
- Certification for QA, Molding, Tool room, Mold changers and Maintenance departments
- Organisation development
- Skills analysis
- Introduced Skills Matrix
- Facilitate and assist with skills development processes promoting continuous learning
- Facilitate IR training
- Change Management training and facilitation
- Facilitate DuPont STOP safety training
- Recruitment and selection as per LLAW
- Training on performance management principles
- Coordinate the execution of the Performance Management System
- Effective management of talent and succession planning for business continuity
- Implemented a Talent Management and Succession Planning template to monitor the health of the Talent pipeline and gaps in succession planning
- Conduct career discussions
- 1:1 meetings with direct reports
- Monthly reporting i.e
- HR report, Management Development Committee report, Leave report, Training report, KPI reporting
- EE report and WSP, ATR report
- Adherence compensation and benefits structures and local legislation
- Quarterly compensation reporting
- Compensation benchmarking
- Draft HR policies, procedures and work instructions in line with relevant legislation
- Communicate and train on HR policies, procedures and work instructions
- Compiled and implemented effective Onboarding
- Employee Engagement Initiatives
- Facilitate the institutionalization of the Worldwide Purpose statement, Vision and Values
- LEAN principles
- Audits - Sedex Member Ethical Trading Audit, ISO
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events and incentive programs.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Processed employee claims involving performance issues and harassment.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Distributed employee engagement surveys to identify areas of improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
HR Manager
Distell
Ekurhuleni
02.2002 - 05.2016
- Responsible for a budgeted staff compliment of 350
- Middle Management Level, 3 direct reports
- Providing an efficient and effective HR service to the site ensuring first class business partnering between HR and the Supply Chain Division in achieving the business strategy
- Assist in the implementation of the HR strategy and functional specific strategies to the achievement of site objectives and plans
- Develop and revised organizational structure to meet business demands
- Manpower planning and sourcing to meet demands of new businesses
- Industrial Relations (Corrective action procedures, grievances and CCMA, Union meetings, EE forum)
- Employee Relations (Union/Management relations, employee wellbeing, EVP and EAP)
- Communicate with and advise line managers regarding HR related practices, policies and procedures
- Learning and development initiatives meets business requirements
- Facilitate and assist with skills development processes to enhance a culture of continuous learning
- Ensure the efficient coordination of Learnerships, Internships and Apprenticeships
- Training needs and analysis as per Top 7 equipment and Line downtime
- Lead and facilitate change and change management interventions at site level
- Facilitate IR and Performance Management training
- Ensure an effective recruitment and selection service as per LLAW and BBBEE principles
- Ensure effective Performance management based on functional and behavioral competencies
- Proactive management of the career development and performance management processes within the Supply Chain
- Manage the EPMS Process (Employee Performance Management System) on SuccessFactors
- Conduct monthly performance reviews with subordinates
- Ensure effective management of identified talent and succession planning
- Compensation management
- Compile Budget for Personnel costs for site and monitor expenses against budget
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Recruited top talent to maximize profitability.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Instructed senior leaders on appropriate employee corrective steps.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Education
Certificate - Advanced Labour Law
University of Pretoria Enterprises
Pretoria 01.2021 - 08.2021
Bcomm - Industrial Psychology, Industrial And Organizational Psychology
University of South Africa/Universiteit Van Suid-Afrika
Pretoria, South Africa 01.2008 - 01.2012
High School Diploma -
Hoërskool Stoffberg
Brakpan, South Africa 01.1995 - 01.1999
Skills
- People Development
- Business Strategy
HR policies development
Employee relations
Recruitment strategies
Employee wellness programs
Workforce analytics
Performance appraisals
Organizational development
Talent management
Internal communications
Benefits administration
Succession planning
Diversity and inclusion
Labor relations
Retention strategies
Compensation design
Career pathing
Employment law expertise
Employee engagement
Leadership coaching
Teamwork and collaboration
Human resources operations
Problem-solving
Onboarding, training, and development
Human resource management software HRMS
Excellent communication
Talent acquisition
Decision-making
Adaptability and flexibility
Verbal and written communication
Exit interviews and processes
Leadership development
Performance management
Active listening
Attention to detail
Strategic planning
Analytical thinking
Relationship building
Coaching and mentoring
Project management
Management support
Analytical skills
Risk management
Task prioritization
Interpersonal skills
Professionalism
Reliability
Training needs analysis
Benefits and compensation management
Continuous improvement
Conflict resolution
Policy improvement recommendations
Goal setting
Certification
Collaboration Principles and Process
Accomplishments
Change Management lead in the successful implementation of Oracle JDE in Tupperware's South African market.
Conceptualized and implemented a comprehensive competency matrix resulting in efficient skills gap analysis and focused skills development.
Conceptualized and implemented an Employee Wellness Programme that resulted in less than 5% involuntary staff turnover during the fiscal.
Performed organizational design and workforce planning to align talent and skills to the company's multichannel sales strategy.
Software
Workday
SAP
SuccessFactors
JDE
SAGE
Interests
Gardening and interior design
Reading
Building financial wellbeing
Timeline
Head of HR, Commercial, South Africa
Tupperware Brands
10.2021 - 12.2024
Certificate - Advanced Labour Law
University of Pretoria Enterprises
01.2021 - 08.2021
HR Manager
Tupperware Brands
05.2016 - 09.2021
Bcomm - Industrial Psychology, Industrial And Organizational Psychology
University of South Africa/Universiteit Van Suid-Afrika
01.2008 - 01.2012
HR Manager
Distell
02.2002 - 05.2016
High School Diploma -
Hoërskool Stoffberg
01.1995 - 01.1999
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