Summary
Overview
Work history
Education
Skills
Languages
REFERENCES
Timeline
Generic
Gerald Arthur Dirksen

Gerald Arthur Dirksen

Denlee,South Africa

Summary

A Manager with 40 years' experience, I specialize in the Labour Brokering and Transport industry. My key experience includes: Staff Management and branch activities that included administration, Customer care and client liaison, Liaison with various companies on incident and accident solutions, Motivation of staff, Industrial Relations i.e. counselling, conducting of disciplinary procedures etc., Plan and develop the business, Problem solving, Personnel Management – supervision of staff and problem solving, Vehicle Management and ensure maintenance is adhered too, Staff Admin – ensuring that PDP’s and COF’s are in order.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

19
19
years of professional experience

Work history

External Chairperson

Makwande
Johannesburg, South Africa
03.2016 - Current
  • Advising on labor law compliance and regulations
  • Engaging in negotiations with unions or staff representatives
  • Addressing workplace disputes and implementing conflict resolution techniques
  • Executing workplace inquiries
  • Facilitating training on workplace dynamics and conflict resolution
  • Assessing and transforming workplace culture
  • Streamlining interactions between executives and team members
  • Facilitate training programs
  • Lead implementation of disciplinary action protocols

Industrial Relations Consultant

Maziya General Services
Auckland Park, South Africa
03.2013 - Current
  • Aid IR team in managing workplace relations, investigating employee grievances, and enforcing compliance with labour laws and company policies.
  • Advising on labor law compliance and regulations
  • Engaging with labor groups or employee advocates
  • Facilitating resolution of workplace conflicts and disputes
  • Formulating and administering HR policies
  • Performing workplace inquiries
  • Conducting workshops on workplace relations and conflict resolution
  • Evaluating and enhancing workplace culture
  • Mediating interactions between management and employees.
  • Facilitate training workshops
  • Oversee disciplinary actions in chair role

Operations Manager

Dynamic Outsourced Solutions
Germiston, South Africa
03.2022 - 09.2024
  • Chaired disciplinary inquiries for Dynamic Outsourced Solutions providing expert oversight on employee matters. Established strong rapport with CEO of Dynamic Outsourced Solutions to ensure alignment on disciplinary processes.
  • Directed team of 5 permanent staff and 150 temporary staff throughout South Africa. Spearheaded recruitment of motorcycle riders for leading courier firm amid hiring obstacles. Collaborated closely with senior management to support strategic initiatives. Established rapport with management across seniority levels to enhance teamwork.
  • Reason for leaving: Diagnosed with pancreatic cancer, however after following Whipple procedure recovered fully. Maintained remission for 18 months post-surgery. Successfully navigated recovery process with resilience and determination.

Operations Manager

Transman Pty Ltd
Parktown North, South Africa
03.2007 - 10.2016
  • Accident and incident investigation (National)
  • Disciplinary protocols for placed staff encompassing permanent employees
  • Client Liaison
  • All associated duties for Operations
  • Client Services Manager
  • Personnel management (6 full-time and 350 temporary staff deployed across multiple sites)
  • Loss Prevention
  • Industrial Relations and disciplinary procedures

Education

High School Diploma - Certificate

Coronationville High
Johannesburg
12.1973

Skills

  • Expertise in Excel 97, 98, and 2000
  • Internet package management
  • Comprehensive knowledge of MS Outlook features
  • Basic experience with PowerPoint presentations
  • Proficient in MS Word with recent experience
  • Experienced with current Windows 11 features
  • Proficiency evaluation

Languages

English
Native
Afrikaans
Native

REFERENCES

Makwande: George Mokoena (HR manager) 076 354 7772

Maziya: Yvonne von Pletzen (HR Manager) 071 355 6785 

Dynamic Outsourced Solutions:  Angela Dick (CEO) 083 266 3746

Transman: Angela Dick (CEO) 083 266 3746



Timeline

Operations Manager

Dynamic Outsourced Solutions
03.2022 - 09.2024

External Chairperson

Makwande
03.2016 - Current

Industrial Relations Consultant

Maziya General Services
03.2013 - Current

Operations Manager

Transman Pty Ltd
03.2007 - 10.2016

High School Diploma - Certificate

Coronationville High

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Gerald Arthur Dirksen