George Themba Gqiba
Fleet Administration
Johannesburg,Gauteng
Summary
I am very passionate and a dedicated person with vast experience in Vehicle Tracking, Fleet Control, Route Planning, Administration, Customer Service, Data Analysis, Helpdesk and executing high security procedure. Exceptional knowledge of fleet management policies, regulations and vehicle maintenance. Seeking an opportunity to use my experience in tracking fleets and equipment, increasing safety, monitoring the lifecycle of fleets while lowering risk and boosting efficiency. Amazing skills to analyze and resolve all problems. Proficiency in working with computers and all necessary software's
Overview
16
16
years of professional experience
36
36
years of post-secondary education
5
5
Languages
Work History
Fleet Administrator
Netstar
Midrand
02.2022 - Current
- Company Overview: Administrator, Tracking and Customer Service
- Projects: Health Check & Ticket and Despatch
- Website: https://www.netstar.co.za
- Ensure Health Check reports are setup for all Large Enterprise Clients
- Ensure Health Check reports are setup for all Small to Medium Business Clients
- Ensure Inbound calls are attended to within 80/20 SLA Ensure old units are removed from Client Software following hardware attendance and unit were replaced
- Collaborate with other Netstar Departments providing satisfactory Customer experience
- Log any Software related issues reported, follow up and provide feedback to Client
- Constantly perform database administration ensuring databases are up to date
- Ensure all e-mails are attended to timeously
- Perform Cross Functional training as and when required ensuring redundancy
- Constant Database administration for all Client on various Software platforms
- Drive ISO Compliance together with Team and Management
- Performing first line checks to establish if issue reported is hardware or software related Engage with clients regarding vehicle attendance for repairs within 24 hours of identifying product failure
- Provide weekly feedback reports according to operational requirements
- Following hardware attendance, ensure feedback is provided to Team Ensure Dormant units are escalated to Loops and constantly checked, arrange re-attendance if required
- Contact Clients when vehicles are not available to re-schedule attendance
- Assist as part of the Product Health Team on product health
- Engage with the client, pre, during and post repair status Ensure that all repairs are resolved according to operational requirements and failures escalated
- Administrator, Tracking and Customer Service
- Projects: Health Check & Ticket and Despatch
- Website: https://www.netstar.co.za
Fleet Controller
Netstar
04.2017 - 01.2022
- Company Overview: Tracking and monitoring customer fleets
- Projects: Tracking and Customer Service
- Website: https://www.netstar.co.za
- Planning and scheduling of loads in communication with Ops manager
- Reporting any breakdown and accidents to workshop
- Manage tracking and Drive-Cam as well as tracking reports
- Monitoring of diesel consumption per truck and driving efficiency
- Booking trucks for COF and handling weighbridge records/overloads, tolls and diesel slips
- Monitoring of daily/monthly turnover of the trucks under my control and briefing & debrief of drivers
- Schedule services and COF with workshop and compiling incident and accident reports
- Handle horse changes and taking kilos from drivers after their trips
- Web browsing of fuel fillings under the company using Keyfleet accounts and Orange Accounts
- Tracking and monitoring customer fleets
- Projects: Tracking and Customer Service
- Website: https://www.netstar.co.za
- I can Facilitate and enhance the partnerships with client and Principals with ease
- I liaise daily with all levels of supervisor
- I am a “hands-on” individual and have no problem in getting down to the basic requirement of any operation
- I am a quick learner thus willing to train in an attempt to uplift both your company and me
- I am a firm believer in getting the basic principles of any operation in place the strong Standard Operational Procedures that is also flexible to accommodate day to day logistical requirements
Site Controller
Value Logistic
09.2008 - 03.2017
- Company Overview: Warehousing and Distribution
- Projects: Planning Route and Dispatch
- Website: https://www.valuelogistic.co.za
- Supervising and control of staff's attendance Time on System
- Control all fuel related processes, ensure the overall condition of fleet meets requirements
- Ensure processes are adhered to with regards to accident claims and breakdown
- Ensure vehicle tracking is operational
- Debriefing POD's
- Maintain strong customer relations by monitor all customer service levels
- Compile and present customer required KPI's reports and operational feedback
- Ensure housekeeping is done daily
- Warehousing and Distribution
- Projects: Planning Route and Dispatch
- Website: https://www.valuelogistic.co.za
- I wish to manage a project one day so I can be able to showcase all the skills I have acquired throughout the years
Education
Matric, General: Grade 12 - Commercial Study
Thuto – Tiro Comprehensive School
Sebokeng, South Africa 01.1995 - 12.2025
Some College (No Degree) - Business Management
Sedibeng College
Vanderbijlpark, South Africa 02.2000 - 12.2001
Certificate in Administrative Assistance - Administrative Office
Boston Business College
Vereeniging, South Africa 02.2002 - 12.2003
Certificate in Office Administration - Office Administration
Havatec (Skills Training & Employment Centre)
Johannesburg, South Africa 01.2005 - 07.2005
Certificate in Supervisor Skills - Supply Chain
Executive Training SETA Services
Elandsfontein, South Africa 03.2009 - 03.2009
Certificate in Business Administration - Business Administration
Sesto SETA Services
Northcliff, South Africa 01.2011 - 12.2011
Skills
- Microsoft Word and Excel
- Microsoft PowerPoint
- Microsoft Word and Excel
Personal Information
- ID Number: 800515 5769 087
- Gender: Male
- Nationality: South Africa
- Driving License: Code 8
- Marital Status: Single
Additional Information
Mr. Sipho Motaung
Netstar
Team Supervisor
011 207 5596
074 248 4744
Mr. Bretly Harris
Netstar
Team Leader
011 207 5000
073 660 4634
Mr. Teboho Mothibi
Value Logistic
Reverse Logistic Supervisor
011 929 7305
074 408 4292
Mr. Brain Baloyi
Netstar
Team Leader
011 207 5000
0787666044
0814138780
Timeline
Fleet Administrator
Netstar
02.2022 - Current
Fleet Controller
Netstar
04.2017 - 01.2022
Certificate in Business Administration - Business Administration
Sesto SETA Services
01.2011 - 12.2011
Certificate in Supervisor Skills - Supply Chain
Executive Training SETA Services
03.2009 - 03.2009
Site Controller
Value Logistic
09.2008 - 03.2017
Certificate in Office Administration - Office Administration
Havatec (Skills Training & Employment Centre)
01.2005 - 07.2005
Certificate in Administrative Assistance - Administrative Office
Boston Business College
02.2002 - 12.2003
Some College (No Degree) - Business Management
Sedibeng College
02.2000 - 12.2001
Matric, General: Grade 12 - Commercial Study
Thuto – Tiro Comprehensive School
01.1995 - 12.2025
Similar Profiles
Lebogang KompiLebogang Kompi
Sales Agent at NetstarSales Agent at Netstar
Nathaniel MketweNathaniel Mketwe
Documentation Manager at NetstarDocumentation Manager at Netstar
Tsholofelo KadiakaTsholofelo Kadiaka
Call Centre Agent at NetstarCall Centre Agent at Netstar
Nkululeko Martin NtuliNkululeko Martin Ntuli
Planner at NetstarPlanner at Netstar
Linda Dlamini (Khoza)Linda Dlamini (Khoza)
Managing Director at Anzomode (Pty) LtdManaging Director at Anzomode (Pty) Ltd