Summary
Overview
Work History
Education
Skills
Timeline
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George Zikhali

George Zikhali

Technician
Pretoria

Summary

Dynamic Fibre Technician at Openserve with a proven track record in equipment repair and customer service. Enhanced safety protocols and improved network reliability through effective problem-solving and performance monitoring. Trained new technicians, fostering a culture of excellence and adaptability within the team. Committed to delivering high-quality technical support and solutions.

Overview

9
9
years of professional experience

Work History

Copper Adsl/Fibre Technician

Openserve
01.2016 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.

Education

Diploma - Electrical Engineering

Denver Technical Collage
Pretoria
11.2010

Skills

Maintenance and repairs

Timeline

Copper Adsl/Fibre Technician

Openserve
01.2016 - Current

Diploma - Electrical Engineering

Denver Technical Collage

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George Zikhali Technician