Hi, I’m
GEORGE COETZEE
IT Technician
Pretoria,Gauteng
Summary
IT professional with expertise in technical support, hardware troubleshooting, and software installation. Proficient in operating systems, computer maintenance, and peripheral device support. Strong capabilities in system diagnostics and IT asset management, with experience in help desk operations and remote support tools. Focused on enhancing organizational IT infrastructure through efficient consultation and support services.
Overview
4
years of professional experience
Work history
FreelancingPretoria, Gauteng
IT support technician
01.2024 - Current
Job overview
- Diagnosed and resolved technical issues for clients using advanced diagnostic tools.
- Provided remote support, ensuring prompt responses to user queries.
- Installed and configured operating systems and applications according to client specifications.
- Maintained accurate records of support requests to enhance service delivery efficiency.
- Collaborated with clients to identify IT needs and recommend appropriate upgrades.
- Conducted regular system maintenance and updates to ensure optimal performance.
- Monitored computer networks, ensuring continuous uptime across all systems.
- Reinforced digital security by updating firewalls and antivirus software.
IT HabitsPretoria
IT Technician
10.2021 - 12.2023
Job overview
- Executed maintenance and repair of desktops and laptops for optimal performance.
- Delivered technical support, resolving client issues efficiently.
- Installed, configured, and troubleshot operating systems and software applications.
- Conducted hardware diagnostics and managed routine equipment upgrades.
- Built customised desktops tailored to client specifications.
Education
HS WaterkloofPretoria
Grade 12, High-school
01.2017 - 12.2020
Skills
- Technical Support
- Hardware Troubleshooting
- Software Installation & Configuration
- Operating Systems Support
- Computer Maintenance & Repair
- Peripheral Device Support
- System Diagnostics
- Desktop & Laptop Support
- IT Equipment Setup
- User Support & Training
- Network Troubleshooting (basic)
- IT Asset Management
- Help Desk Operations
- Remote Support Tools
- Operating systems proficiency
- IT consultation
- Email client support
- Remote desktop support
- Microsoft OS
- Office 365
- Network administration
- Hardware installation
- Equipment diagnostics
- Windows O/S
- System building
- Desktop support
Languages
Afrikaans
Native language
English
Master or proficient
C2
Affiliations
- PC Building & System Optimization – I enjoy building and fine-tuning desktops to improve performance and understand hardware bottlenecks.
- Technical Troubleshooting – I often assist friends and family with resolving hardware and software issues, which keeps my problem-solving skills sharp.
- Exploring New IT Tools & Software – I regularly experiment with new applications, utilities, and OS features to expand my knowledge.
- Home Networking & Setup – I like configuring routers, setting up small networks, and testing different setups to understand real-world networking behaviour.
- Linux & OS Experimentation – I enjoy testing different operating systems, exploring features, and learning through hands-on use.
- Gaming & Performance Tuning – I explore how different settings, hardware, and optimizations impact system performance.
- Tech Research & Learning – I keep up with IT trends, new technologies, and industry news through blogs, videos, and online communities.
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
IT support technician
Freelancing
01.2024 - Current
IT Technician
IT Habits
10.2021 - 12.2023
HS Waterkloof
Grade 12, High-school
01.2017 - 12.2020
References
References available upon request.