Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Gcinithemba Dube

Gcinithemba Dube

Barista/ Head Waiter/ Waiter/ Manager
Cape Town,WC

Overview

18
18
years of professional experience
2
2
Certifications
6
6
Languages

Work History

Sales Assistant

Pie in Sky/Coimbra Bakery
10.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Established rapport with customers using active listening and interpersonal skills.

Barista

The Gardener's Cottage restaurant
09.2017 - 08.2023
  • For six years I have been working at The Gardener's Cottage restaurant operating as a barista. I have been executing my duties in a very high professional standard and even managed to build a good relationship with customers due to my hospitality and the good coffee I was making. In as much as I enjoyed working at The Gardener's Cottage restaurant but it came a time when I had to resign as I was moving to Europe.

Bar Manager

Pangea Lounge
01.2014 - 12.2016
  • That was my first appointment as a manager in the year 2014. I worked well with the team for two years, learning and gaining more knowledge and leadership experience. Unfortunately my enjoyment was cut short unexpectedly when the owners announced that they were closing the restaurant end of the year 2016.

Barista/Barman

Villa San Giovanni Restaurant and Accommodation
01.2012 - 12.2013
  • As soon as I got hired at Villa San Giovanni Restaurant as a bartender, I was one of the workers who were offered an opportunity to go and do a barista course at CIRO Academy in Johannesburg. That was the very time I became more interested in working behind the coffee machine.

Head Waiter

Vaggar Indian Restaurant
01.2011 - 12.2011
  • In 2011 I got a job at Vaggar Indian Restaurant as a waiter. The knowledge and experience I have gained at the previous restaurant especially concerning the Indian menu, paved a way for me to excel. I was appointed to lead the team as a Head waiter and to train the newly hired staff. Unfortunately the restaurant closed end of the very year I have joined them.

Waiter

Geet Indian Restaurant
01.2008 - 12.2010
  • I worked at Geet Indian restaurant as a waiter for 3 years. In the year 2008 was my first year in the hospitality industry. I gained a lot of knowledge and experience whilst working seasonal as I was not permanently employed and I had already developed passion in the food industry.

Education

Diploma in Education - Education

University of Zimbabwe (U.C.E)
Bulawayo
08.2005

Skills

Leadership (3 years)

Certification

Coffeeshop Certificate

Additional Information

Enthusiastic and dedicated Barista passionate about delivering top-quality coffee and excellent customer service. With over ten years of experience in speciality coffee shops, developing expertise in coffee beans, brewing techniques, and latte art. Skilled at fostering a welcoming atmosphere, utilising effective communication to engage with customers and understand preferences, and ensuring a personalised memorable coffee experience.

Timeline

Sales Assistant

Pie in Sky/Coimbra Bakery
10.2024 - Current

Barista

The Gardener's Cottage restaurant
09.2017 - 08.2023

Bar Manager

Pangea Lounge
01.2014 - 12.2016

Barista/Barman

Villa San Giovanni Restaurant and Accommodation
01.2012 - 12.2013

Head Waiter

Vaggar Indian Restaurant
01.2011 - 12.2011

Waiter

Geet Indian Restaurant
01.2008 - 12.2010

Diploma in Education - Education

University of Zimbabwe (U.C.E)

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Gcinithemba DubeBarista/ Head Waiter/ Waiter/ Manager