Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GCINIKHAYA NDEBELE

Administrative Management Graduate
Johannesburg,Gauteng

Summary

I am a driven and adaptable individual with a passion for business administration, technology, and data analytics. I consistently deliver high-quality work, meet deadlines, and pay strong attention to detail. With excellent communication and research skills, I thrive in handling large datasets and resolving high-volume enquiries. I believe in continuous personal and professional growth and welcome new challenges and responsibilities. I aim to expand my knowledge in account and project management while showcasing my technical strengths, multitasking abilities, and effective time management.

Overview

4
4
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Work Based Intern - Contract

HWSETA
Johannesburg
06.2023 - 05.2024

Effectively supported B-BBEE compliance efforts by assisting in improving the Tshwane University of Technology's B-BBEE score. Managed the full administrative process for audits, including data collection, entry, and verification using Microsoft-Powered templates. Collaborated with management and teams to coordinate project tasks, streamline communication, organize documentation, and ensure quality through proofreading and accuracy checks.

Project Associate - Contract

Tshwane University of Technology
Pretoria
04.2022 - 12.2022

Successfully coordinated project activities throughout all phases, while providing technical and administrative support to project leaders. Ensured adherence to client and project standards, prepared comprehensive reports, and played a key role in improving the company's B-BBEE level by implementing compliance strategies and maintaining accurate records.

Claims Call Centre Agent - Contract

FNB Life
Johannesburg
05.2021 - 11.2021

Effectively managed high volumes of client inquiries regarding policy and claims, demonstrating strong self-management and teamwork. Gained valuable experience in customer engagement by identifying individual needs and delivering tailored, solution-oriented support.

Enterprise, Supplier Development Intern - Contract

A Transformational, Creative Company
Johannesburg
02.2020 - 06.2020

Spearheaded B-BBEE compliance initiatives, supported companies in achieving transformation goals, provided financial guidance to PURCO's procurement team, and collaborated with leading brands to implement comprehensive ESD programs.

Education

Advanced Diploma in Administrative Management - Administrative Management

Tshwane University of Technology
Pretoria, Gauteng
01.2020 - 2021.12

Diploma in Administrative Management - Finance

Tshwane University of Technology
Pretoria, Gauteng
01.2016 - 2019.12

Skills

  • Collaborative team member

  • Excellent Communication

  • Consumer demand analysis

  • Analytical data assessment

  • Proficient in Microsoft Office Suite

  • Business Acumen

  • Dedicated work ethic

  • Strong focus on accuracy

  • Defining project parameters

  • Collaborative team member

Certification

Advanced Microsoft Excel 365 Certified

Timeline

CompTIA Data+ Certification (Course Complete)

01-2025
Advanced Microsoft Excel 365 Certified
02-2024

Microsoft Excel 365 Certified

02-2024

Work Based Intern - Contract

HWSETA
06.2023 - 05.2024

Project Associate - Contract

Tshwane University of Technology
04.2022 - 12.2022

Claims Call Centre Agent - Contract

FNB Life
05.2021 - 11.2021

Enterprise, Supplier Development Intern - Contract

A Transformational, Creative Company
02.2020 - 06.2020

Advanced Diploma in Administrative Management - Administrative Management

Tshwane University of Technology
01.2020 - 2021.12

Diploma in Administrative Management - Finance

Tshwane University of Technology
01.2016 - 2019.12
GCINIKHAYA NDEBELEAdministrative Management Graduate