Zimasile Gaza

Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

• Followed up with existing customers to provide additional support and address concerns.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.

• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained confidentiality of information regarding clients and company.
• Assisted with planning office events and meetings for smooth execution.