Gavin Dick

• Managed Development of New Mobile Application
• Managed SAP Hybris Upgrade to v2211
• Included Shopping, Pharmacy, Loyalty Card, Accounts, and Authentication Sub-Project Development
• Project Execution as Per Plan
• Engaged Business, Consulted on Project Impacts
• Stakeholder Management
• Risk and RAID Log Management
• Resource Allocation
• Practiced Collaborative Leadership Style
• Engaged Vendors, Managed Dependencies to Support Delivery
• Integrated 3rd Party Software e.g., Salesforce
• Change Management in Line with Objectives
• Time Tracking, Cost, Quality Across Projects
• Team Progress Evaluation
• Governance Implementation
• Ensured Security of the App, Penetration Testing
• Documentation Production and Management
• Transparency and Tracking of Sprints, Sprint Completion
• Flow of Work and Regular Iteration Release Management
• Supported Capacity Planning Across Portfolio
• Promoted Collaboration
• Drove Continuous Improvement
• Expectation Management
• Interdependency Management of Portfolio Risk
• PMO Budget Best Practice
• Engaged Internal, Cross-Functional, Offshore Resources
• Resource Demand Management
• Provided Release Management Artifacts
• Used PMO Templates
• Supported Software Delivery Best Practices
• Worked Closely with Head of PMO
• Enhanced Productivity, Quality, Predictability
• Removed Obstacles That Hinder Scrum, Squad Progress
• Worked with Product and Business Owners
• Managed Full-Time and Part-Time Resources in the Same Team
  Aligned Priority and Team Capacity
• Updated Business on Status, Issues, and Risks
  Implemented Quality Assurance
• Applied Agile Tools Specific to the Organization (Hybrid)
  Built Strong Relationships
• Provided Risk Communication, Highlighted Budget and Resource Constraints
• Promoted Diversity and Inclusion
• Used Applicable Agile Tools
• Supported Leadership Efforts
• Appropriate Reporting of Key Metrics
• Team Progress Reporting Indicators, Metrics
• Managed Resource and Delivery Plans
• Worked with Technology Partners, Vendors

• Payment Integration with Bank into SAP
• Fuel company integration into SAP
• Change Management
• Blue Yonder Category Management
• VAS and Payment Project Management
• Replaced Payment switching provider
• Worked with POS vendors Ingenico, Vodafone, PayU
• Procurement and Master Service Agreement, Legal
• Hosted technical design workshops
• Project schedules
• Steering Committee updates
• Monthly updates
• Daily stand-ups
• Weekly team synchronization meetings
• Worked with procurement, risk, IT Security, Account
• Risks issues and actions
• Portal updates
• Project documentation
• Project Initiation
• Justification, Business Case input
• Work Requests
• Quotes management
• Cost review

• Omni-channel Application Development for Capitec Centre App,
• Developing the ability for call centre staff to improve speed switching between applications while resolving customer queries
• Similar UX design to Capitec Banking app
• Working with Primary Stakeholders - Executive Head Digital, Lead Application, Developer, Solutions Architects, Developers, PMO, Business Analysts, UX designers
• Produced Project schedules, Weekly progress updates, RAG Status Reports, Minutes of meetings
• Used MS Project, MS Excel, Jira, Confluence, MS PowerPoint
• Used Agile, Waterfall, Hybrid methodologies
• Removed blockers from SCRUM team, allowing Agile application development to proceed, regular reviews of development progress, resolved architectural issues impacting design and development

• Taught Online English to Foreign Students during Covid
• Lockdown
• Qualifications TESOL
• Kwena (IoT.nxt

• Safaricom Kenya IoT Platform (full) - Telecoms IoT
• Hardware platform procurement and installation
• Dell VX Rail 5 node cluster with replication to 2nd site
• Technical training and enablement
• Proof of value project planning
• Solution design -Smart energy -Smart base stations -Smart water -Smart telemetry, Fleet management
• Project Planning
• Project Charter
• Scope of Work
• Contract review
• Quote review
• Pre-sales project management
• Freight and logistics to Kenya
• Hardware procurement
• Network design planning
• Disaster recovery planning
• Sales enablement training
• Technology enablement training

• Responsibilities Short term contract to take over and run Intelligent Advertising projects

• Planning Transaction Monitoring programme
• Scoping, Planning Nice Actimize upgrade solution (SAMC and SAMR)
• Transaction Monitoring Programme, AML rules tuning
• Worked with Business stakeholders
• Requirements definition, Design, Integration of updated system
• Documentation and specification clarification
• Identified customer pain points
• Updating Schedules, charts, communicating status, progress,
• Risk Identification, Analysis
• Contingency planning
• Building deep client relationships, confidence
• Focus on customer satisfaction
• Service delivery quality and financial reporting
• Vendor management
• Integration with other projects including FICA Amendment, Target Operating Model, Risk Information Centre, Risk Algorithm projects
• Nedbank governance processes
• Multiple technical stakeholder sign offs
• Vendor management priorities
• Maximise product use
• Processes documentation
• Preparation for SARB audit
• Working with Architecture, ensuring design integration
• Release management artefacts
• Governance artefacts
• MS Project
• Agile, Waterfall, Hybrid
• Maintained schedules to meet key milestones at every project phase.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.

• Protection of Personal Information Act POPIA, Compliance and Risk
• Worked with Legal and Risk Stakeholders, Business Banking
• Business Requirements Specification review
• Workshop minutes
• Business case review
• Budget planning
• Resource planning
• Business Process validation
• RACI owner
• POPIA scrums
• Product Breakdown, Backlog List
• POPIA training for managers
• Planned and organised Sasfin's regulatory compliance programme relating to Risk Data Aggregation and Risk
• Reporting BCBS239 (RDARR).
• Analysis of survey responses
• Data Inventory
• Policy workshop
• KYC MDM discussions
• Marketing workshop
• Working with Architecture
• Holding Steerco meetings
• Regulation review
• OHS workshop, design forum update, Wealth, Facilities, Credit, Capital, Forex, Audit, Transactional Banking, Company Secretary, Group
• Risk business unit workshops, website terms and conditions, integration with on-boarding project, retrospectives, more .
• Microsoft Project, MS SharePoint, SurveyMonkey, MS PowerPoint
• Agile, Waterfall
• POPIA Assessment, Risks report
• Agile project planning,
• Business Process Analysis
• Functional requirements
• Gap analysis
• Staff training
• Risk management
• Problem solving
• Schedule management
• Milestones
• Status reporting
• Budgeting
• Resource planning
• Financial control
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.

• Manager in charge of Finance and Procurement
• Change Management and Project Management relating to
• SAP implementation for Nedbank Capital
• SAP Human
• Capital Management (HCM) Senior Project Manager for business during Nedbank Capital and Nedbank Corporate merger into NCIB
• PROJECTS: SAP Change Management for Nedbank Capital for Finance
• Module
• SAP Change Management for Nedbank Corporate and NCIB for Human Capital Management Module
• Company Nedbank (Contract via IQ Business)
• Project Description SAP Change Management, Project Management relating to
• SAP changes in Nedbank Capital
• Role on Project Senior Project Manager with Change Management responsibilities including finance and procurement departments
• Project Duration (in months), Primary Stakeholders Nedbank Capital Finance department, accountants
• Artifacts Produced Resource planning, change management planning, workshops, staff lists, more.
• Modeling Tools Used Microsoft Project, MS Excel
• Methodologies Agile, Waterfall, PMBOK, CMBOK
• Tasks/ responsibility on the project Project / Change management within the Finance department of Nedbank Capital as they moved to new SAP system over year end
• Company Nedbank through IQ Business (Contract)
• Project Description SAP Change Management, Project Management relating to
• SAP changes in Nedbank Corporate and NCIB

• Project Manager with Change Management responsibilities including roll-out of SAP front end to all NCIB staff, leave system, HR systems
• Project Duration (in months) 12 Months
• Primary Stakeholders Nedbank Corporate and NCIB Human Capital Management stakeholders, +-3000 NCIB staff using new SAP system
• Artifacts Produced Resource planning, change management planning, workshops, staff lists, more.
• Modeling Tools Used Microsoft Project, MS Excel
• Methodologies Agile, Waterfall, PMBOK, CMBOK
• Tasks/ responsibility on the project Project / Change management within the Finance department of Nedbank Corporate and Investment Bank (NCIB) as they moved to new SAP system

• Project Manager for SDLC projects for Corporate and

Investment Banking Transaction Processing Services TPS

• Projects spanning Personal Business Banking and Corporate and Investment Banking
• Management reporting
• Stakeholder management, worked with a team of 100 stakeholders
• Project Rescue - Account Verification System-Realtime project after it had failed
• Several small projects at the same time
• AVS-R Account Verification System - Realtime SDLC software
• Nestle client specific internet banking file specification v2.3
• Transact Alert CIB
• Business Online BOL
• SDLC project allowing banks to send customer statements via a switch
• Worked with Portfolio Manager Transactional Processing
• SCRUM meetings
• Test planning
• Development
• Prince 2 governance
• Retrospectives.
• Microsoft Project, MS Excel, Enterprise Project Management EPM
• Prince 2, Waterfall, Agile
• Software Development Lifecycle Management, SDLC
• Requirements specification
• Customer relationship management
• Test management
• Cost management
• Status reporting
• Executive updates
• Problem solving
• Governance
• Risk management
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.

• Radio Area Network refresh
• Replacing Nokia Siemens switches with Huawei
• Worked with Technology Programme Management
• Scope
• Contract reviews
• Vendor management
• Scheduling
• Procurement, Equipment orders and delivery
• Resource management
• Governance
• Downtime scheduling
• Progress monitoring of swap-outs
• MS Project, MS Excel
• Waterfall
• Responsible for additional capacity at key sites country wide
• Refreshing switching equipment
• Managing change of vendor
• Co-ordination, integration with multiple project teams
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.

• Responsibilities Project manager in charge of Radio Access Network (RAN) switch refresh
• Project management, ran a programme of several projects concurrently mainly dealing with identifying upgrade requirements and ensuring that radio equipment was ordered, shipped, delivered and installed on time
• Keeping tabs on radio related issues and bringing management stakeholders up to date with progress
• Planning and budgeting responsibilities
• Prioritisation management
• PROJECTS: RAN network refresh
• Co-ordinating the removal of original server room from
• Vodaworld in preparation for space to be occupied by additional stores

• Project Manager in charge of business continuity programme at Vodacom in Midrand
• Each department interviewed, risks identified and BCM plans documented