GAUTA NKAMBULE
Capital Park
Summary
Dedicated Pharmacist with 3 years and 8 months of progressive experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Dedicated to self- development to provide expectation exceeding service.
Overview
5
5
years of professional experience
Work History
Responsible Pharmacist
Nedmed Pharmacy
04.2025 - Current
- Provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance to good pharmacy practice and within legal scope as outlined by the South African Pharmacy Council (SAPC).
- Efficiently execute all operational activities of the dispensary, including safe and responsible stock management shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- Execute customer service initiatives in the dispensary to ensure a great customer experience.
- Counsel patients on proper medication use, side effects and storage.
- Ensure patient confidentiality and uphold the highest level of customer service.
- Oversee the accurate and ethical dispensing of medication.
- Ensure SOPs (Standard Operating Procedures) are in place and followed.
Cluster Pharmacist MO1
Medipost Pharmacy
03.2024 - 03.2025
- Providing proper patient care as per GPP (Good Pharmacy Practice) regulations.
- Attending trainings on Pharmacy acts and GPP. •Attending SOP training and SOP revision training. • Compliance with company policies, procedures, and SOPs.
- Compliance with the POPI Act regulations.
- Accurate capturing of chronic and acute medication prescriptions and handling of rejections according to company SOPs.
- Compliance to SLA requirements (completing of mailbox profiles and action diaries within required timelines).
- Handling of clinical enquiries and discussions with patients and health care professionals.
- Attend to and respond in a professional manner to email messages or enquiries received from management.
- Attend to blind checking mailbox according to SLA timelines.
- Stock management.
- Taking charge of a small group of assistants according to a Disaster Recovery Plan.
Quality Assurance Pharmacist
Medipost Pharmacy
12.2022 - 03.2024
- Providing quality control and assurance on medicine that is delivered to patients on monthly basis, making sure that the medicine delivered to patients is of the correct quantity and strength, to the right patients at the right time.
- Delivering pharmaceutical care to meet patients health and well-being, continuously evaluating services and procedures to meet improvements.
- Providing prescription intervention services and arranging delivery of prescription medicine to patients.
- Staying up-to-date with the current pharmacy practices, new drugs and drug applications and interactions to avoid prescription errors.
- Verify counts and dosage accuracy on prescriptions before releasing medication to patients to avoid medical complications
Pharmacist Intern
Dischem Pharmacies
01.2021 - 03.2022
- Worked with experienced pharmacists to train on proper procedures.
- Efficiently executed all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- Compounded and prepared medication according to prescription orders. Used pharmacy software to verify prescription and insurance information.
- Cleaned and sanitized both counting trays and counters after medication preparation.
- Entered updated patient details into pharmacy database.
- Received prescription, inputted orders and collected information of patients to dispense medication.
- Recorded adverse drug reactions and allergies to document and report occurrences to providers and management.
- Informed patients regarding contradicting medicines to avoid during current condition.
- Evaluated patient records to compare current and past medicines intake and history.
- Monitored inventory and purchased orders to maintain consistent stock and supply.
- Advised patients regarding required immunisation to boost health and provide protection.
- Registered new patient information and updated existing ones in pharmacy software to maintain correct and updated records.
- Counted pills, labeled bottles and compounded medications to prepare for dispensing medication.
- Tracked prescription-filing process to identify and prevent drug abuse and comply with procedures and guidelines.
Education
Pharmacy
Sefako Makgatho Health Sciences University
Ga-Rankuwa, South Africa12-2020
National Senior Certificate
Mphumelomuhle Secondary School
Langkloof, South Africa12-2015
Skills
- Interpreting orders
- Medication dispensing
- Drug storage
- Ethical working practice and compliance
- Risk and compliance management procedures
- Planning and organisation
- Mentorship
- Knowledge of Results and target
- Written and verbal communication
- Adaptability
- Innovative
- Problem solving
- Recall monitoring
- Quality assurance controls
- Resolving complaints
- Customer service and communication skills
Languages
English
Bilingual or Proficient (C2)
IsiZulu
Bilingual or Proficient (C2)
SeTswana
Bilingual or Proficient (C2)
IsiNdebele
Bilingual or Proficient (C2)
XiTsonga
Bilingual or Proficient (C2)
SePedi
Bilingual or Proficient (C2)
Afrikaans
Upper intermediate (B2)
Software
Unisolve
ProPharm
Alegra
Rx Solutions
Timeline
Responsible Pharmacist
Nedmed Pharmacy
04.2025 - Current
Cluster Pharmacist MO1
Medipost Pharmacy
03.2024 - 03.2025
Quality Assurance Pharmacist
Medipost Pharmacy
12.2022 - 03.2024
Pharmacist Intern
Dischem Pharmacies
01.2021 - 03.2022
Pharmacy
Sefako Makgatho Health Sciences University
National Senior Certificate
Mphumelomuhle Secondary School
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