Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Arthur Van Der Berg

Managing Director
Paarl,WC

Summary

Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 26 years of experience. Highly effective and comfortable working with people at all organizational levels.

I started out as a casual in 1990 during school years and was appointed as casual controller in 1992 Shoprite Checkers.

After first year studying BCOM Econ I was not able to further my studies due to financial constraints but continued working at Shoprite Checkers and was identified and invited to join the management program that was endorsed by Peninsula Technicon at the time.

After completing the training I was appointed as a sales manager and worked at several stores before my appointment as an administration manager. During my tenure at Checkers Meadowridge, I was acknowledged for my abilities and was appointed as a trainee buyer to the hardware and outdoor category. After training with several seniors in several categories and was appointed as the auto and outdoor buyer. I was appointed as the electrical smalls buyer and after excelling in the category was appointed as the small appliance buyer reporting directly to the Director. Part of requirements was to travel to China and manage new ranges and categories selection and production process. I went to China between 3-4 times per year to establish a strong OEM presence that gave a substantial growth in profitability and brand recognition. During the expansion of Shoprite Checkers into Africa I headed the openings of the stores in Angola, Nigeria, Zambia and Mozambique, due to my experience in stores and was responsible for the store layouts and training of personnel in the non foods categories.

In 2006 I was approached by the Clicks Group to become part of the Discom Group and to be fast tracked to Top management. Unfortunately Discom was sold and I was approached by Edcon to head up the small appliance business. I grew their business by 42 % over 2 years by implementing an OEM strategy to compete with other retailers in South Africa. After visiting Israel and identifying the opportunity to do knock down furniture the company started a R100 million program.

I then decided to move back to Cape Town and joined Join Asia Corp as the Sales Director and started doing business with Clicks where I managed a corporate account of $4,8million on the SAFEWAY brand in SA.

In 2014 I registered Gem Appliances (PTY)LTD after identifying all the challenges that SA retail was facing doing small appliances. I created a business model that would make it easier for SA retailers to start OEM brands and have better control over the quality as well as the production and shipping timelines.

We have worked with several retailers since 2014 that includes Kaapagri, TFG, Edcon, Dischem, Clicks and several smaller companies that required support with their import programs.

Overview

6
6
years of post-secondary education
26
26
years of professional experience

Work History

Managing Director

Gem Appliances (PTY)LTD
Paarl, WC
01.2014 - Current
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Provided documentation of all processes to comply with regulations and company policies.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed impactful and strategic partnerships with clients to drive business development.
  • Reached conformity with product quality specifications by suggesting corrective actions.
  • Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
  • Leveraged marketplace trends to create solutions and refine business strategies.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Assessed final products to check quality and consistency with creative vision.
  • Established performance goals for each department and provided feedback on methods for reaching those milestones.
  • Assisted leadership with launch of start-up to achieve optimal growth and financial stability.
  • Chaired technical leadership group in directing process development and technology transfer activities within technical operations and CMO manufacturing facility.
  • Confirmed company documentation met ISO requirements and day-to-day operations followed documentation.
  • Managed teams to guarantee successful supply chain pipeline for markets.

Sales Director, Business Development

Join Asia Corp.
Cape Town, WC
01.2012 - 12.2013
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Cross-trained existing employees to maximize team agility and performance.
  • Prepared and recommended long-range plans for development of ranges of products across appliance and haircare categories for major retailers in South Africa.
  • Directed staff and managed annual capital budget.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Accomplished multiple tasks within established timeframes.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving customer business results.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Senior Retail Buyer

Edcon
Johannesburg, Gauteng
02.2008 - 12.2011
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Oversaw procurement of products for household retail chain store, monitoring annual budget of $5,2 million in categories appliances, haircare, personal care, hardware furniture and outdoor
  • Communicated with suppliers to negotiate best pricing
  • Traveled internationally 3-4 times per year to observe newest trends and make proactive buying choices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Increased customer satisfaction by product related issues.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Improved operations through consistent hard work and dedication.
  • Received and processed stock into inventory management system.

Retail Buyer

Clicks Group SA (PTY)LTD
Cape Town, WC
02.2007 - 12.2007
  • Traveled to store locations to review product mix, obtain feedback and share information.
  • Oversaw $3,2 million budget and all purchasing needs for household and pharmaceutical company.
  • Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
  • Communicated with suppliers to negotiate best pricing.
  • Traveled internationally 3-4 times per year to observe newest trends and make proactive buying choices.
  • Reviewed each store location's buying trends to ascertain correct assortment for maximum sales and profits.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Improved operations through consistent hard work and dedication.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Senior Retail Buyer

Shoprite Checkers (PTY)LTD
Cape Town , WC
08.1995 - 01.2007
  • Reviewed each store location's buying trends to ascertain correct assortment of small appliances, outdoor and accessories for maximum sales and profits.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Oversaw procurement of products and for household and foods retail chain store, monitoring annual budget of $45 million.
  • Communicated with suppliers to negotiate best pricing.
  • Provided clerks with information to manage price, mark-ups or mark-downs or style number.
  • Traveled internationally 3-4 times per year to observe newest trends and make proactive buying choices.
  • Traveled to all new store openings in Africa to establish ranges and train instore employees.
  • Opened new stores and represented Non foods department in Nigeria, Angola, Malawi, Tanzania and Zambia.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements with local as well as international vendors.
  • Managed pricing structures for various African countries across all departments due to volatility of exchange rates.
  • Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Received and processed stock into inventory management system.
  • Managed the advertising leaflets and layouts at advertising companies for focused strategies on key items
  • Reported directly to the Directors on latest trends and forthcoming opportunities.

Education

High School Diploma -

Klein Nedeburg Senior Secondary School
Paarl
01.1988 - 12.1992

Bachelor of Science - Economics

University of Western Cape
Cape Town
02.1993 - 12.1993

Skills

Mentoring and training

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Timeline

Managing Director

Gem Appliances (PTY)LTD
01.2014 - Current

Sales Director, Business Development

Join Asia Corp.
01.2012 - 12.2013

Senior Retail Buyer

Edcon
02.2008 - 12.2011

Retail Buyer

Clicks Group SA (PTY)LTD
02.2007 - 12.2007

Senior Retail Buyer

Shoprite Checkers (PTY)LTD
08.1995 - 01.2007

Bachelor of Science - Economics

University of Western Cape
02.1993 - 12.1993

High School Diploma -

Klein Nedeburg Senior Secondary School
01.1988 - 12.1992
Gary Arthur Van Der BergManaging Director