GARY WHITAKER

• Oversaw remote sales and account management for a portfolio exceeding 800 companies.
• Implemented ongoing training initiatives to empower sales teams in meeting targets.
• Managed a portfolio of over 800 companies across the UK to optimise expenses and drive sales growth.
• Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
• Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
• Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
• Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
• Hired and trained staff for optimum performance against sales and marketing objectives.
• Kept and managed records for assigned clients, serving as point of contact for account-related transactions and issues.
• Prepared detailed reports for senior management, highlighting account status and future opportunities.

• Spearheaded initiatives to enhance sales operations within retail environments.
• Championed the expansion of company footprint into the agricultural sector.
• Negotiated large maintenance contracts to ensure long-term partnerships.
• Cultivated and developed high-performing sales teams.
• Directed the launch of new products into the national market, overseeing marketing and sales integration.
• Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
• Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.
• Negotiated contracts with major accounts, ensuring favourable terms that boosted profit margins.

• Lead solar category and sales strategies.
• Develop and oversee sales team initiatives.
• Strategise market expansion efforts.
• Deliver impactful client presentations.
• Drive business development processes.
• Developed and delivered comprehensive training programmes, improving team skills and performance.

Assisted in managing retail operations effectively.

Supported inventory teams to maintain optimal stock levels.

Contributed to managing sales teams to enhance customer service.

• Closely monitored team performance, identifying improvements and managing change.
• Conducted regular training sessions on customer service excellence and product knowledge.
• Resolved complaints on products, company issues and customer service to keep business operational.
• Interacted with customers to develop rapport, determine shopping needs and upsell or cross-sell items and resolve complaints.
• Merchandised displays to showcase new and popular items.
• Hired and trained staff for optimum performance against sales and marketing objectives.
• Oversaw health and safety compliance, minimising risks and maintaining a safe shopping environment.
• Managed a team of 20+ staff, fostering a collaborative environment to boost sales performance.
• Managed finances by controlling budgets and authorising expenditures.
• Collaborated with the HR department on recruitment, selecting high-calibre candidates for various roles.
• Analysed sales data to identify trends, adjust strategies, and maximise profitability.
• Formulated marketing and promotional strategies to drive business revenue.

• Supported external sales initiatives to promote business growth.
• Assisted in identifying potential clients and developing relationships.
• Contributed to business development activities to increase market presence.
• Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
• Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
• Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
• Developed and implemented innovative sales strategies, increasing market share and profitability.
• Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.

• Assisted teams in managing structural steel erection and logistics tasks.
• Supported coordination efforts to ensure timely project execution.
• Facilitated communication among team members to streamline processes.
• Led team by example to align objectives with overall organisational strategy.
• Managed client relationships to boost retention and maximise revenue.
• Planned training programme to expand team skills and drive performance.
• Developed and maintained strategic partnerships with key industry players, enhancing business networking and collaboration.
• Kept organisation in compliance with regulations and internal requirements.

• Assisted with managing contracts and ensuring compliance for structural rigging onsite.
• Supported adherence to regulatory requirements in rigging operations.
• Facilitated communication between contractors and compliance teams.
• Managed a portfolio of contracts, monitoring compliance, and performance metrics to maintain high standards.
• Monitored external contractors to ensure delivery against contract specifications and quality standards.
• Streamlined contract renewal processes, reducing timeframes and enhancing operational efficiency.

• Assisted in developing marketing plans and implementing new strategies.
• Supported the development of a new learner management system.
• Collaborated with team members to ensure effective execution of marketing initiatives.
• Established clear objectives for marketing initiatives, guiding implementation, tracking and optimisation efforts.
• Developed and implemented comprehensive marketing strategies to increase brand visibility and market share.
• Analysed market trends and demand to develop accurate pricing strategies.
• Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals.
• Coordinated cross-functional teams to execute promotional events, resulting in increased brand awareness and sales.

• Assisted in creating an online auction platform tailored for excess steel trading.
• Supported development activities to facilitate streamlined transactions in the steel market.
• Collaborated with team members to ensure platform functionality met user needs.
• Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
• Controlled expenses and allocated financial resources to reach budget goals.
• Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins.
• Delegated tasks and monitored performance and workflow to meet daily demands.
• Analysed market trends and consumer behaviour to adapt business strategies accordingly.

• Established onsite mag wheel repairs service.
• Supported customers with high-quality repair solutions.
• Facilitated smooth business operations until company sale.

• Assisted in managing various tasks related to residential property construction.
• Supported project teams by coordinating schedules and resources.
• Facilitated communication between stakeholders to ensure project requirements were met.

• Resigned to dedicate time to developing a business plan focused on sustainable practices and customer engagement strategies.

• Facilitated lectures and presentations on standard bank webtrader platform.
• Assisted in delivering content to enhance user understanding of trading tools.
• Supported participants in navigating the platform effectively.