Gary Van Dyk
New Vehicle Sales Manager
Paarl
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
New Vehicle Sales Manager
Boland Isuzu Paarl
3 2024 - Current
- Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Negotiated favorable terms with vendors for accessories and after-sales services, increasing overall profitability per sale.
- Maintained a high level of professionalism, setting the standard for all team members to follow.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
- Fostered a collaborative work environment among sales representatives by encouraging teamwork and open communication.
- Conducted regular market research to stay informed of industry trends and competitive pricing strategies.
- Analyzed sales data regularly to identify areas for improvement within the team, implementing necessary changes promptly.
- Led weekly sales meetings to review performance metrics, share best practices, and discuss upcoming opportunities.
- Streamlined sales processes to improve efficiency, resulting in shorter closing times and increased revenue.
Operations Manager
Magmaster
11.2022 - 02.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented quality control systems that boosted overall product consistency and reliability.
New Vehicle Sales Manager
Reeds N1 City & Bellville
10.2014 - 10.2022
- Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Maintained a high level of professionalism, setting the standard for all team members to follow.
- Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
- Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
Dealer Principal
Group 1 Nissan Stellenbosch
09.2013 - 10.2014
- Launched customer-focused initiatives such as loyalty programs or satisfaction surveys leading to higher levels of client retention.
- Built a robust service department that delivered exceptional client experiences while driving repeat business.
- Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
- Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
- Established a strong company culture that promoted teamwork, accountability, and excellence across all departments.
- Enhanced customer satisfaction through the development of strong relationships and personalized service.
- Ensured compliance with all relevant regulations, maintaining an impeccable record for audits and inspections.
- Checked condition of vehicles to maintain highest quality standards..
- Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
- Championed community engagement efforts, sponsoring local events and collaborating with charities to boost brand visibility.
- Met with sales personnel daily to review previous day's results and current plan of action.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained newly hired sales team in upselling techniques.
New Vehicle Sales Manager
Reeds CT
10.2011 - 08.2013
- Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
- Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
- Negotiated favorable terms with vendors for accessories and after-sales services, increasing overall profitability per sale.
- Maintained a high level of professionalism, setting the standard for all team members to follow.
- Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
- Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
New Vehicle Sales Executive
Reeds Parow/N1 City
05.2004 - 09.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Service Advisor
Reeds Parow
09.2002 - 04.2004
- Followed up with customers to offer additional support and check resolution satisfaction.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Documented problems and corrective actions to maintain records.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Motor Mechanic
Reeds Parow
04.2000 - 08.2002
- Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
- Restored vintage automobiles with precision craftsmanship, preserving their historical significance while improving functionality.
- Improved fuel efficiency for numerous vehicles by executing finely-tuned engine adjustments.
- Educated customers on proper vehicle care, empowering them to take preventative measures against future issues.
- Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
Apprentice
Reeds Parow
01.1997 - 03.2000
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Prioritized and accomplished multiple tasks within established timeframes.
Education
Skills
Operations Management
Recruitment Strategies
Customer Relations
Sales management
Performance Appraisals
Data-driven decision-making
Coaching and Mentoring
Budgeting expertise
Goal-Oriented
Teamwork and Collaboration
Team Building and Motivation
Time Management
Accomplishments
- Qualified Motor Mechanic - 2000
- Been in the top 10 New Vehicles Sales Executives for GMSA - '06,'07,'08 & 2010
- GM Honours for New Vehicle Sales Manager 2012
- 1st Overall Volume Dealer for Opel SA - 2020
Additional Information
Workshop Experience - Apprentice, Motor Mechanic and Service Advisor, New Vehicle Sales for 7 years, Management - 14 years
Attributes
- I am a motivated, focused individual.
- I am determined, I know what I want, and am willing to work hard to achieve my goals.
Contactnumbers
084 688 1314
Drivinglicense
Code EC
Personal Information
- Dependents: 2
- Date of Birth: 12/17/78
- Marital Status: Married
Timeline
Operations Manager
Magmaster
11.2022 - 02.2024
New Vehicle Sales Manager
Reeds N1 City & Bellville
10.2014 - 10.2022
Dealer Principal
Group 1 Nissan Stellenbosch
09.2013 - 10.2014
New Vehicle Sales Manager
Reeds CT
10.2011 - 08.2013
New Vehicle Sales Executive
Reeds Parow/N1 City
05.2004 - 09.2011
Service Advisor
Reeds Parow
09.2002 - 04.2004
Motor Mechanic
Reeds Parow
04.2000 - 08.2002
Apprentice
Reeds Parow
01.1997 - 03.2000
New Vehicle Sales Manager
Boland Isuzu Paarl
3 2024 - Current
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