Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Attributes
Contactnumbers
Drivinglicense
Personal Information
Timeline
Generic

Gary Van Dyk

New Vehicle Sales Manager
Paarl

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

New Vehicle Sales Manager

Boland Isuzu Paarl
3 2024 - Current
  • Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
  • Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
  • Negotiated favorable terms with vendors for accessories and after-sales services, increasing overall profitability per sale.
  • Maintained a high level of professionalism, setting the standard for all team members to follow.
  • Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
  • Fostered a collaborative work environment among sales representatives by encouraging teamwork and open communication.
  • Conducted regular market research to stay informed of industry trends and competitive pricing strategies.
  • Analyzed sales data regularly to identify areas for improvement within the team, implementing necessary changes promptly.
  • Led weekly sales meetings to review performance metrics, share best practices, and discuss upcoming opportunities.
  • Streamlined sales processes to improve efficiency, resulting in shorter closing times and increased revenue.

Operations Manager

Magmaster
11.2022 - 02.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented quality control systems that boosted overall product consistency and reliability.

New Vehicle Sales Manager

Reeds N1 City & Bellville
10.2014 - 10.2022
  • Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
  • Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
  • Maintained a high level of professionalism, setting the standard for all team members to follow.
  • Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
  • Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
  • Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.

Dealer Principal

Group 1 Nissan Stellenbosch
09.2013 - 10.2014
  • Launched customer-focused initiatives such as loyalty programs or satisfaction surveys leading to higher levels of client retention.
  • Built a robust service department that delivered exceptional client experiences while driving repeat business.
  • Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
  • Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
  • Established a strong company culture that promoted teamwork, accountability, and excellence across all departments.
  • Enhanced customer satisfaction through the development of strong relationships and personalized service.
  • Ensured compliance with all relevant regulations, maintaining an impeccable record for audits and inspections.
  • Checked condition of vehicles to maintain highest quality standards..
  • Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
  • Championed community engagement efforts, sponsoring local events and collaborating with charities to boost brand visibility.
  • Met with sales personnel daily to review previous day's results and current plan of action.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained newly hired sales team in upselling techniques.

New Vehicle Sales Manager

Reeds CT
10.2011 - 08.2013
  • Established an effective referral program that encouraged satisfied customers to recommend our dealership to friends and family members.
  • Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
  • Negotiated favorable terms with vendors for accessories and after-sales services, increasing overall profitability per sale.
  • Maintained a high level of professionalism, setting the standard for all team members to follow.
  • Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
  • Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
  • Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.

New Vehicle Sales Executive

Reeds Parow/N1 City
05.2004 - 09.2011
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Service Advisor

Reeds Parow
09.2002 - 04.2004
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.
  • Documented problems and corrective actions to maintain records.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.

Motor Mechanic

Reeds Parow
04.2000 - 08.2002
  • Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
  • Restored vintage automobiles with precision craftsmanship, preserving their historical significance while improving functionality.
  • Improved fuel efficiency for numerous vehicles by executing finely-tuned engine adjustments.
  • Educated customers on proper vehicle care, empowering them to take preventative measures against future issues.
  • Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.

Apprentice

Reeds Parow
01.1997 - 03.2000
  • Built strong relationships with team members and supervisors, fostering a positive work environment.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.
  • Prioritized and accomplished multiple tasks within established timeframes.

Education

Skills

Operations Management

Recruitment Strategies

Customer Relations

Sales management

Performance Appraisals

Data-driven decision-making

Coaching and Mentoring

Budgeting expertise

Goal-Oriented

Teamwork and Collaboration

Team Building and Motivation

Time Management

Accomplishments

  • Qualified Motor Mechanic - 2000
  • Been in the top 10 New Vehicles Sales Executives for GMSA - '06,'07,'08 & 2010
  • GM Honours for New Vehicle Sales Manager 2012
  • 1st Overall Volume Dealer for Opel SA - 2020

Additional Information

Workshop Experience - Apprentice, Motor Mechanic and Service Advisor, New Vehicle Sales for 7 years, Management - 14 years

Attributes

  • I am a motivated, focused individual.
  • I am determined, I know what I want, and am willing to work hard to achieve my goals.

Contactnumbers

084 688 1314

Drivinglicense

Code EC

Personal Information

  • Dependents: 2
  • Date of Birth: 12/17/78
  • Marital Status: Married

Timeline

Operations Manager

Magmaster
11.2022 - 02.2024

New Vehicle Sales Manager

Reeds N1 City & Bellville
10.2014 - 10.2022

Dealer Principal

Group 1 Nissan Stellenbosch
09.2013 - 10.2014

New Vehicle Sales Manager

Reeds CT
10.2011 - 08.2013

New Vehicle Sales Executive

Reeds Parow/N1 City
05.2004 - 09.2011

Service Advisor

Reeds Parow
09.2002 - 04.2004

Motor Mechanic

Reeds Parow
04.2000 - 08.2002

Apprentice

Reeds Parow
01.1997 - 03.2000

New Vehicle Sales Manager

Boland Isuzu Paarl
3 2024 - Current

Gary Van DykNew Vehicle Sales Manager