Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
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Garithoti Achsah Jenny

Garithoti Achsah Jenny

Senior Manager
Cape Town,WC

Summary

Over 10+years of experience in Vendor Management, Procurement Project Management Office (PMO), Supply chain Management (SCM), Sourcing & Procurement skills with a proven track record of improving team performance and efficiency to complete projects within the timeframe and budget delivering results against strategic objectives. Have experience in Customer/Client-Relationship Management by running successful business processes, which set and exceed service standards. I am Proficient in identifying & implementing end to end process solutions by deploying Lean methodologies in the focus areas of Field Service Support, Service Supply Chain and Customer Contact Centres. I have been an expert in Knowledge Transfer, Knowledge Management and Operations Management. Trained and Certified on Lean and Green Belt Programs.

Overview

11
11
years of professional experience
6
6
Certifications
2
2
Languages

Work History

Senior Manager

AUTHBASE
11.2023 - 12.2025
  • Vendor Management, Vendor Selection & Evaluation, Vendor Rating, Vendor onboarding process
  • Highlights:
  • Managed a team of 17 for vendor management, selection, and evaluation.
  • Maintain positive vendor relations and source responsibly.
  • Client Interaction, Managing Escalation, Training, Leadership, Performance Evaluations, Disaster Recovery
  • Communication, Interpersonal, Analytical & Decision-Making Skills, Lean Methodology, Customer Product Training
  • Negotiation skills, E-sourcing and Reverse Auctions, Managing RFX, Contract Management, Vendor Management, Spot Buy, Purchase Order Management (POCOE), Contract Management, Invoicing
  • Liaise with Global Biz Customers for deliverables, timeline discussions, participate in Governance meets, resource planning
  • Periodic reviews with Compliance teams (Quarterly and Monthly), to ensure adequate controls are in place and followed diligently
  • Enhance NPS (Net Promoter Score), recruiting, training, and monitoring performance of the team members for maintaining excellence in operations, liaising with support functions for ensuring smooth functioning of day-to-day activities
  • Preparing, reviewing, analyzing, and sharing Early Warning Signal (EWS) report for the entire team on monthly basis

III Lead Senior Analyst

DELOITTE
06.2021 - 10.2023
  • Procurement PMO (Project Management Office), DELOITTE USI FEDERAL LAWS, GovWin, Open Text, COUPA, SharePoint, Integrity, Costpoint
  • Highlights:
  • Handled a team of 4 FTEs for Procurement Project Management Office (Deloitte US-INDIA)
  • Responsible for the latest learning approaches and models into design of interventions for improving effectiveness of the learning solutions
  • Open team-based communications among the GPS Practice's enabling areas and engagement teams.
  • Corporate-wide workflow processes that reduce redundancy and increase efficient fulfillment of customer requirements.
  • Institutional risk management processes that objectively and regularly consider performance risks during the contract life cycle (corporate firm opportunity qualification/ “Bid/No Bid” decision through contract close out).
  • Cooperative, problem-solving approaches to vendor and subcontractor interactions that clearly communicate shared goals and put the customer first.
  • “Win-Win” negotiation strategies and performance reviews that ensure fair and reasonable compensation to vendors and subcontractors for work performed.
  • Tools used to create the Vendor Profile in Vendor Portal (TPRM)
  • OFAC to check the vendor in Sanction List
  • D&B site Duns and Bradstreet Finance Analytics report to check the status of the Company's Risk Level
  • SAM.gov Portal (The System for Award Management (SAM)) to check the Entity's Information
  • GovWin Portal to check the Prime Contract/Solicitation/Task Order status
  • Open Text Tool is used to upload the Vendor file documentation
  • Key Responsibilities:
  • Procurement Management, use of current technological innovations, including real-time Internet-based communications, dedicated search engines and secure Internet “share sites” to increase efficiencies in the procurement process and enable more effective and reliable market research.
  • Competitive sourcing whenever practicable in accordance with the objectives and requirements of the Prime Contract
  • Procurement of commercial items whenever practicable to meet customer requirements.
  • Use of a vendor rating system to ensure effective sourcing based on documented past performance.
  • Case-by-case consideration of the most effective subcontract agreement type for assured subcontractor performance and appropriate assignment of performance risks.
  • Regular internal review of the GPS Practice's procurement activities and purchasing system to verify that output complies with applicable public laws, regulations (in particular DFARS 252.244-7001), policies and procedures.
  • Regular training on all aspects of the procurement management process, including both formal training sessions hosted by the GPS Practice and individual training undertaken by GPS Practice personnel via membership in professional groups such as the National Contract Management Association (NCMA)
  • Deloitte GPS Procurement uses multiple systems to complete the procure-to-pay process. This procedure addresses the pre-award procurement process for the GPS Procurement Project Management Office (PMO)
  • The responsibility of the Procurement PMO within the sourcing event process is to collect requirements and data from engagement teams and the Procurement Professional (if required), assist in completing compliance documentation, assist in drafting Statements of Work or Bill of Materials, complete and submit various forms to include the Quote Request Form, Procurement Sourcing Request Form, Tax Assessment Form, etc., and complete the Technical Evaluation form after receipt of the vendor response.
  • The Procurement Project Management Office (PMO) begins the process by gathering all data needed to complete and submit a Procurement Sourcing Request form.
  • The Procurement PMO works with the engagement team to obtain the information to complete the form.
  • Making purchases in the best interest of the GPS Practice and their customers.
  • Maintaining purchase documentation according to GPSC procedures and published guidance.
  • Facilitating timely delivery of quality goods and services.
  • Obtaining fair and reasonable prices for all Federal Government expenditures within their scope.
  • Promoting competition where practicable, in a fair, unbiased, and professional manner.
  • Maintaining positive vendor relationships.
  • Buying from responsible sources.
  • Complying with the Deloitte Touché Tohmatsu Limited Code of Ethics and Professional Conduct.
  • Giving small business concerns, including small disadvantaged, women-owned, veteran-owned, HUBZone, service-disabled veteran-owned, historically black colleges and universities and minority institutions the maximum practicable opportunity to participate (coordinate with Small Business and Supplier Diversity Program to assist with their development of small business subcontracting plans and reports, when requested).
  • Complying with applicable Federal Government laws, regulations, and statutes
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.

Management Trainee

GENPACT
04.2018 - 06.2021

Procurement Operations Management, Spot Buy, Customer Master Management, E-Sourcing, Contract Management, P2P Operations, B2P operation

Highlights:

  • Handled a team of 5 FTEs for Spot Buy, Vendor Management, Requisition Management for APAC, EMEA, APAC, LATAM
  • Agreeing project time scales and deadlines with clients
  • SUEZ WATER TECHNOLOGIES –involved Transitions for North American Region.
  • GE S2P – NAM/LATAM –Transition for POCOE.
  • GE S2P– Handled Knowledge and Knowledge Management for Wave 1 &2 till Toll Gate 4 sign off
  • GE S2P Aviation and Power – Handling transitions of Categories like New Projects, Amendments, Extension and Renewal of Contracts
  • Identify and resolve issues related to the performance of the services and/or deviations from defined scope of work
  • Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
  • Provide world-class Communications experiences relative to planned and unplanned service events
  • Responsible to drive the Change Advisory Board
  • Key Responsibilities:
  • Responsible for overall deliverables related to:
  • Spot Buy
  • Vendor Management
  • PR- PO
  • Invoicing activities
  • Process Metrics, SLA and Dashboard
  • Responsible for NPS target
  • Solving complex employee/vendor issues and proactively heading off negative service trends
  • Identifying process defects and utilizing six sigma and lean principles to eliminate defects
  • Understanding and correctly utilizing resources provided by internal systems, departments, policies and procedures
  • Constantly work with business teams, share metrics and create plan of action for aged items
  • Work closely with finance operations team in different locations for timely transaction processing
  • Coach and develop Associates on Career Paths for the Internal Promotions
  • Preparing of Business process procedures, End user document for the Governance Call, Weekly
  • Understands the needs of the different participants and frames the training structure accordingly
  • Regular Interaction with Global L&D SPOCs and trainers
  • Communicate plans & ensure that appropriate information is exchanged among key stakeholders
  • Interact with internal customers to schedule and implement training sessions
  • Gained knowledge of company policies, protocols and processes.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Improved management skills by participating in rigorous training programs and workshops.
  • Handled day-to-day customer or client questions via telephone or email.
  • Enhanced team performance by implementing effective communication strategies within the group.
  • Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Described product to customers and accurately explained details and care of merchandise.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Optimized supply chain logistics to minimize delays and reduce costs, maintaining competitive advantage.
  • Collaborated with IT department to develop user-friendly internal tools, improving efficiency and employee satisfaction.
  • Streamlined reporting processes to ensure timely and accurate financial reporting, supporting strategic decision-making.
  • Spearheaded adoption of new technologies to enhance operational efficiency and customer engagement.
  • Conducted comprehensive market research to identify emerging trends, enabling development of innovative product strategies.
  • Boosted sales performance by designing and implementing rigorous training program for sales team.
  • Conducted risk assessments for potential investments, providing critical insights to guide executive decision-making.
  • Strengthened client relationships, regularly communicating project updates and addressing concerns promptly.
  • Facilitated professional development workshops for staff, contributing to skill enhancement and career progression.
  • Led cross-functional teams in execution of key projects, ensuring deliverables met quality standards and deadlines.
  • Enhanced team productivity by leading weekly strategy meetings to refine project approaches and streamline workflows.
  • Developed and executed marketing campaigns to increase brand awareness and capture market share.
  • Reduced operational costs by negotiating favorable contracts with suppliers and vendors.
  • Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.
  • Coordinated with senior management to align departmental goals with overall company objectives, ensuring cohesive efforts towards growth.
  • Fostered positive work environment by initiating mentorship program for new hires, enhancing team cohesion and reducing turnover rates.
  • Enhanced customer satisfaction with introduction of customer feedback system, allowing for quick resolution of issues and improvements in service quality.
  • Initiated sustainability initiatives, reducing company's environmental impact and promoting corporate social responsibility.
  • Improved operational efficiency with implementation of new inventory management system.
  • Improved product quality by overseeing implementation of stricter quality control measures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Process Developer

GENPACT
08.2016 - 03.2018

Contract Compliance, POCOE, PR-PO, Helpdesk & Buy desk Activities, Invoicing resolution

PROCESS DEVELOPER:

  • Handles transactions with low/medium dollar value, risk and complexity using standard templates or negotiated vendor templates
  • Negotiates and completes high volumes of contracts within established deadlines
  • Communicates Key Stakeholders through e-mail and phone calls
  • Prioritizes work based upon requested completion date or advice of manager
  • Research vendor contracts to identify existing relationships, rights, risks and obligations
  • Obtains contract approvals utilizing the e-sourcing too
  • Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
  • Developed new processes for increased production capacity and improved product quality.
  • Trained new employees on established processes, ensuring consistent performance across the team.
  • Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.
  • Developed robust control plans for critical processes to ensure consistent product quality and compliance with industry standards.
  • Collaborated with cross-functional teams to ensure effective communication and problem resolution throughout the development process.
  • Performed regular audits of internal processes, identifying areas for improvement and driving change through targeted action plans.
  • Established standard operating procedures for consistent process execution and easy knowledge transfer among team members.
  • Conducted root cause analysis on process deviations, implementing corrective actions to prevent future occurrences.
  • Followed implementation of new processes, collaborated with stakeholders, and tracked progress.
  • Trained leadership personnel and employees on new business processes using in-person and online education.
  • Optimized resource utilization by streamlining workflows, improving overall operational efficiency.
  • Mentored junior team members in best practices for process development, fostering a culture of continuous learning and improvement.
  • Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
  • Evaluated potential risks associated with proposed changes to existing processes, proposing mitigation strategies when necessary.
  • Designed experiments and analyzed data to validate process improvements, resulting in reduced cycle times and cost savings.
  • Authored onboarding documentation to introduce new employees to business processes.
  • Created customized quality control and assurance methodologies to verify successful completion of self-designed and externally-sourced business processes.
  • Contributed to technology transfer projects by providing detailed process documentation and training materials for global manufacturing sites.
  • Implemented Lean Six Sigma methodologies to optimize processes, leading to increased productivity and waste reduction.
  • Applied regulatory and legal standards such as Quality check to processes, creating built-in compliance measurements.
  • Led cross-functional project teams tasked with implementing innovative solutions for complex manufacturing challenges.
  • Supported troubleshooting efforts during equipment downtime events, working closely with maintenance teams to minimize production disruptions.
  • Served as a technical liaison between R&D and manufacturing teams during scale-up activities, facilitating seamless transitions from pilot-scale to full-scale production.
  • Coordinated with suppliers to evaluate new technologies or materials that could enhance existing processes or enable new product development opportunities.
  • Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
  • Presented process improvement plans and new process proposals.
  • Received and reviewed incoming documents and materials.
  • Minimized financial discrepancies by accurately analyzing report data and devising appropriate solutions.
  • Set up and calibrated photographic processing equipment for optimal performance.
  • Utilized problem-solving techniques to resolve issues with photographic processing machines.
  • Updated tags, displays and signage for special promotions.
  • Processed and handled film, negatives and prints in accordance with quality standards.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
  • Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
  • Managed escalated customer orders to meet aggressive deadlines and special orders.
  • Researched and tested new photographic processing technologies and solutions.
  • Provided high level of assistance to customers.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Implemented time-saving methods.
  • Followed lean manufacturing techniques to improve process efficiency.
  • Applied regulatory and legal standards such as Quality checks to processes, creating built-in compliance measurements.

Officer, Indirect Sourcing Buyer

WIPRO
01.2015 - 05.2016
  • Master data Management, Vendor Setups, call off, PR-PO, E2 Open, RFX
  • Process: Indirect Sourcing (INS)
  • Creating Vendors in SAP (using CALA Model). Get in touch with supplier for documentation and ask for approvals from Procurement operation leads.
  • Screening the suppliers (compliance checks) like Integra watch and Full screening.
  • Procuring the products that are given by the Client, through SAP SRM.
  • Raising Shopping carts (Purchase Requests) in SAP SRM and converting them into the Purchase Orders with the appropriate approvals.
  • Timely issuance of PO to the suppliers and following up with the finance team to post the invoice and following up till the payment.
  • Contacting requisitioned regarding the delivery of the materials (Standard Order only) and posting the delivery confirmation in the PO in SAP MM and SAP SRM. Following up the missing delivery confirmation for the Pos.
  • Checking the invoice block or payment block (invoice deviation related to procurement, credit notes, approval flow) through the WebEDI and SAP MM tool and approving the invoice and handling IDOC failures.
  • E2open activity- Contacting supplier to commit the PO and editing PO according to the client requirements with the appropriate approvals.
  • Handling General Mailbox for PSSC (Procurement Shared services Centre) to respond all queries related to PO and SHC. (From IT, AP, Helpdesk, and Supplier)
  • Generating report regarding POs on council basis and analyzing the spend and projecting it to the client.
  • Communicating with internal customers and stakeholders related to process issues Conducting and leading the Performance calls.
  • Handling IDOC failure issues, GR & IR reconciliations & Follow up on Park /Blocked Invoices.
  • MASTER DATA MANAGEMENT:
  • Coordinating directly with various region suppliers to collect mandatory documents.
  • Upload Vendor Details in the ERP Tool (SAP- BLUE PLANET) Handling multi language invoices. Vendor Deactivation and Vendor Reactivation.
  • Verification and Updating vendor details which includes bank details of the vendor.
  • Price's list Updating materials details of the vendor.
  • Mass upload in SAP (material, vendor and customer master).
  • Involved in Contract creation (Supplier Classification) for the suppliers used for PO creation.
  • Facilitates AP team to make payments to the vendor. Received appreciations for Quick turnaround.
  • GLOBAL PRICE MANAGEMENT APPLICATION:
  • Contract Creation for materials based on prices in SAP BPP using GPMA.
  • Price Modification for materials in SAP BPP using GPMA.
  • RFX & VENDOR INFORMATION RECORDS:
  • Supplier Identifying based on company needs
  • Quoting supplier
  • Reverse and Forward Auctions
  • Creation / Modification of Prices and vendor related information in SAP without creating the contract for invoice related process.
  • Uploading the information regarding the Vendor and materials in SAP.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Coordinated operations with other emergency service groups.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
  • Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
  • Improved team morale and performance with consistent feedback and recognition of achievements.
  • Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
  • Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
  • Mentored junior officers, providing guidance and support to foster professional development and career progression.
  • Negotiated with local businesses for partnerships in crime prevention initiatives, securing resources and support for community programs.
  • Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.
  • Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
  • Led critical missions to ensure public safety, achieving significant reductions in crime rates.
  • Increased operational efficiency by conducting regular training sessions for junior officers.
  • Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
  • Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
  • Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
  • Ensured compliance with national and local laws through regular policy reviews and updates.
  • Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
  • Enhanced officer safety with introduction of new protective gear and safety protocols.
  • Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
  • Organized public forums to address community concerns, improving transparency and accountability.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
  • Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
  • Developed and improved account relationships.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Collaborated with internal stakeholders to understand their needs, ensuring accurate product specifications were met in all purchases.
  • Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
  • Streamlined purchasing processes by implementing efficient systems and procedures for order management.
  • Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
  • Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
  • Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
  • Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
  • Managed portfolio of suppliers to diversify sourcing options and mitigate risks associated with supply chain disruptions.
  • Improved supplier relationships by establishing regular communication channels, resulting in enhanced product quality and reliability.
  • Facilitated introduction of sustainable sourcing practices, contributing to company's corporate social responsibility goals.
  • Implemented vendor management program, leading to improved service levels and cost savings.
  • Conducted thorough market research to identify emerging trends, influencing strategic direction of product sourcing.
  • Negotiated better payment terms with suppliers, improving cash flow management for company.
  • Developed and maintained comprehensive inventory management system, ensuring optimal stock levels at all times.
  • Played key role in contract negotiations, achieving favorable terms that supported company's budgetary objectives.
  • Enhanced team productivity by leading training sessions on negotiation techniques and supply chain management best practices.
  • Led transition to new procurement software, streamlining purchase order process.
  • Conducted regular performance reviews of suppliers, ensuring compliance with company standards and expectations.
  • Reduced costs significantly by identifying and eliminating inefficiencies within purchasing department.
  • Collaborated with cross-functional teams to ensure product specifications were met, enhancing customer satisfaction.
  • Enhanced procurement department's efficiency, introducing automation tools for routine tasks.
  • Improved inventory accuracy and control by implementing new barcoding system, reducing discrepancies and improving audit results.
  • Resolved procurement challenges, leveraging strong problem-solving skills and in-depth knowledge of supply market.
  • Coordinated with quality control teams to address and rectify any product issues, maintaining high standards of quality.
  • Supported new product launches by ensuring timely availability of required materials, aligning with project timelines.
  • Streamlined procurement processes, significantly reducing order turnaround times by implementing new supplier evaluation system.
  • Achieved cost savings, negotiating bulk purchase agreements with key suppliers.
  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Researched and identified new suppliers and vendors.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Devised and implemented policies and procedures for purchasing and inventory control.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Studied and monitored market trends to identify potential suppliers.
  • Negotiated contracts with vendors for cost-effective purchasing terms.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Developed and managed budgets for purchasing and projected purchasing needs.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.

Education

Bachelor of Science - Electronics and Communications ECE

Adisankara Institute of Technology
India
07-2014

Associate of Science - Maths, Physics, Chemistry

Narayana Junior College
India
01.2010

High School Diploma -

Saint Paul's Board of Secondary School
India
01.2008

Skills

Accomplishments

  • Maintained 98% customer satisfaction rating over 6 years
  • Saving costs (Reduced Operational costs)
  • Improving processes ( Streamlined workflows)
  • Cutting project time
  • Solving problems (Resolved critical system)
  • Leading initiatives (Launched successful new client projects)
  • Gained recognition (Awards, Promotions, Certifications

Additional Information

Travelling, Cooking, Painting, Home Decor

Software

SAP MM, PP

Coupa

Oracle R12 (E-Business Suites)

Open Text

GovWin, Vantage Point

ARAVO

CostPoint

Aruba

ALSR- SDMRT Tool

TPRM

Windows XP, MS Excel - V Look up & H-look up

Windows XP, Windows 7, Windows 81

Certification

SAP MM (Material Management) - SAP Certified Application Associate - Procurement with SAP ERP 6.0 EhP7

Interests

Badminton

Timeline

Senior Manager

AUTHBASE
11.2023 - 12.2025

III Lead Senior Analyst

DELOITTE
06.2021 - 10.2023

Management Trainee

GENPACT
04.2018 - 06.2021

Process Developer

GENPACT
08.2016 - 03.2018

Officer, Indirect Sourcing Buyer

WIPRO
01.2015 - 05.2016

Bachelor of Science - Electronics and Communications ECE

Adisankara Institute of Technology

Associate of Science - Maths, Physics, Chemistry

Narayana Junior College

High School Diploma -

Saint Paul's Board of Secondary School

Achievements & Awards

Received a Platinum Service Award for the Procurement Project Management Operations in 2023 (DELOITTE)., Received an Outstanding Customer Service Award for the Client Relationship service in 2021 (DELOITTE), Gold Award presented in recognition of outstanding project results for SUEZ (SWTS) pilot Project, Awarded by GENPACT for the Best performer for the year 2017., Won Silver Award for Consistent performance from 2016- 2019 for GE POWER operations., Awarded with Individual Excellence Award from GE S2P for the most wanted employee and Integral part of the “Accelerate” Contest that led to the team contributing 72 Quality Ideas., Played a pivot role in the pilot project (SUEZ –SWTS) and won huge accolades, Awarded for Bright Light from Wipro

Additional Information

Fluent in Microsoft (Word, Excel, PowerPoint)

SharePoint


Garithoti Achsah JennySenior Manager