Gareth Jomain Robins
Owner / Director
Germiston
Summary
Dynamic professional with extensive experience in operations management and sales strategy, notably at Auto and Truck Tyres (PTY) Ltd. Proven track record in enhancing customer satisfaction and driving revenue growth through effective problem-solving and negotiation skills. Adept at performance tracking and fostering strong customer relations to ensure sustainable business success.
Overview
2023
2023
years of professional experience
1
1
Language
Work History
On-site Manager / Sales Representative
Auto and Truck Tyres (PTY) Ltd
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Oversaw procurement of materials and equipment, ensuring availability when needed to prevent delays or disruptions in workflow.
- Mentored junior staff members, providing guidance on best practices in onsite management for their professional development.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Regular maintenance of the fleet's tyres and data collection on tyre performance through the Big Brother system.
- Acquiring new business, servicing, and retaining existing accounts.
- Handling both new and retreaded tyres.
- Offering value-aadded services to boost sales revenue.
Break-down Technician / On-site Manager
TrenTyre (PTY) Ltd
- On-route tyre repairs and maintenance for various types of tyres, including earthmover, agricultural, industrial, and passenger.
- Staff management.
- Inventory control, fleet upkeep.
- Sales.
- Conducting scrap tyre analysis, as well as route and load studies for airport ground support equipment.
Outbound Sales Representative
Fasfit
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
- Securing new business accounts through networking, relationship development, and identifying growth opportunities.
- Expert in driving sales of tyres and accessories by leveraging product knowledge and providing customized solutions.
- Proficient in analyzing market trends, promoting products, negotiating contracts, and closing deals to meet sales objectives and ensure sustainable growth.
Sales Representative
Kengsington Electrical Wholesale
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Selling electrical supplies to both new and existing clients.
Assistant Mold Maker and Pool Laminator
Greg Gardner Enterprises
- Fiberglass lamination services for pools and more, etc.
- Fiberglass lamination for pools, pool slides, and cooler boxes.
- Assisted in creating fiberglass molds and repairing those already in use.
Pre-Owned Vehicle Sales Specialist
Artell Motors
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Implemented a comprehensive sales strategy for pre-owned cars and light commercial vehicles, emphasizing exceptional customer support and satisfaction.
- Managed post-sale retention through dedicated aftercare services, including ongoing vehicle maintenance and customer queries.
- Facilitated seamless financing options through banks to enhance the purchasing process for all clientele.
Manager
Port-O-Call Pub & Grill
- Managed and motivated employees to be productive and engaged in work.
- Overseeing both front and back-of-house staff.
- Managing stock orders and handling debtor payments (including maintaining financial control).
Store Sales Assistant
Dowerglen Pool and Hardware
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Sales of all supplies and hardware.
- Technical support when required.
- Customer Satisfaction processes
Owner
Passage Mining & Logistics (PTY) Ltd
11.2019 - 12.2022
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Oversee driver management, fleet control, route analysis, and fleet maintenance.
- Ensure load confirmation.
- Generating daily operational reports.
- Manage tire and fuel usage effectively.
- Additionally, I created and managed fleet dashboards for better insights.
Owner
MRR SERVICES T/A PROFESSIONAL HANDYMAN SERVICES
01.2023 - 2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Plumbing services
- Electrical Work.
- Carpentry jobs as per requirement.
- Painting services (roofing included).
- Home maintenance as per requirement.
- Flooring installations
- Tiling Projects
- Remodeling services as per requirement
Owner
Jomain Projects (PTY) LTD
11.2016 - 2020
- Interacted well with customers to build connections and nurture relationships.
- Extensive experience in shop fitting, digital installations, and design.
- Additionally, we offer comprehensive household and industrial maintenance services, ensuring a wide range of solutions for diverse needs.
ATM Installations Technician
Tatties Installations
2010 - 2016
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Installation and repair services.
- Construction of cubicles, drop-downs, and banking facilities.
Education
High School Diploma -
Boksburg High
Boksburg, South Africa 04.2001 -
Skills
Computer skills
Managing operations and efficiency
Operations management
Customer service
Problem-solving
MS office
Sales strategy
Customer relations
Performance tracking and evaluation
Negotiation
Business analysis and reporting
Schedule management
Timeline
Owner
MRR SERVICES T/A PROFESSIONAL HANDYMAN SERVICES
01.2023 - 2025
Owner
Passage Mining & Logistics (PTY) Ltd
11.2019 - 12.2022
Owner
Jomain Projects (PTY) LTD
11.2016 - 2020
High School Diploma -
Boksburg High
04.2001 -
On-site Manager / Sales Representative
Auto and Truck Tyres (PTY) Ltd
Break-down Technician / On-site Manager
TrenTyre (PTY) Ltd
Outbound Sales Representative
Fasfit
Sales Representative
Kengsington Electrical Wholesale
Assistant Mold Maker and Pool Laminator
Greg Gardner Enterprises
Pre-Owned Vehicle Sales Specialist
Artell Motors
Manager
Port-O-Call Pub & Grill
Store Sales Assistant
Dowerglen Pool and Hardware
ATM Installations Technician
Tatties Installations
2010 - 2016
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