GARETH MOTLOUTSI
Johannesburg
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Capable and highly organized when coordinating documents, supplies and project resources, clear communicator and self- motivated worker with a decisive nature necessary to manage independent work and a passionate goal driven
Overview
8
8
years of professional experience
Work History
Field Operative & Driver
(GOOGLE STRRETVIEW PROJECT) STRATOSTAFF PTY LTD
2022.02 - Current
- Installed parts along moving production lines, adhering to expected quantity and quality standards to meet quotas over approximately 8 different provinces.
- Inspected equipment and systems to identify issues and report problems for repair.
- Operations and maintenance of computer hardware.
- Set up equipment to test and verify functionality and performance.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Junior Marketing Assistant
LEEGRA MARKERTING, HP
2019.03 - 2021.12
- Compiled reports detailing campaign performance and customer engagement trends
- Wrote professional business correspondence, set up spreadsheets and created presentations
- Prepared 2 weekly PowerPoint presentations to convey new ideas, status updates and campaign pitches
- Implemented detailed sales and marketing tactical action plan, detailing key initiatives to drive sales performance
- Monitored competitor activity to evaluate products, pricing and promotions.
- Conducted market research to identify customer needs and preferences.
- Maintained an organized database of contacts for efficient outreach when promoting events or distributing news releases.
- Monitored analytics data for marketing initiatives, providing insights to guide future campaign improvements.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Store Assistant
COTTON ON GROUP
2016.03 - 2018.03
- Coached and mentored junior staff, enhancing overall service offering for optimal customer care
- Retained excellent client satisfaction ratings through outstanding service delivery
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
- Increased sales by offering advice on purchases and promoting additional products
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Education
Higher Certificate in IT in Support Systems - Information Technology
Rosebank College
Pretoria, South Africa01.2020
PSIRA-Grade A Certification - Security Services Administration And Management
Private Security Industry Regulatory Authority
Johannesburg, South Africa01.2023
High School Diploma -
Noordwyk Secondary School
Midrand, South Africa01.2015
Skills
- Written and Verbal Communication Skills
- Innovative thinking ability
- Strategic planning and organizing
- Technical issues analysis and diagnosis
- Adaptability, flexibility and continuous learning
- Business Administration
- Windows, Microsoft, and Excel expertise
- Excellent Time Management
- Customer Service
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Office Administration
- Friendly, Positive Attitude
- Complex Problem-Solving
References
Cotton On Group 011 268 3700 |
rsa.marketing@cottonon.com
IIE Rosebank College
011 343 2504
Sratostaff PTY ltd HR (Key Accounts Manager)
011 325 0259 | Kabelo Bannister
Leegra Marketing
011 425 8897 | info@leegra.co.za
Timeline
Field Operative & Driver
(GOOGLE STRRETVIEW PROJECT) STRATOSTAFF PTY LTD
2022.02 - Current
Junior Marketing Assistant
LEEGRA MARKERTING, HP
2019.03 - 2021.12
Store Assistant
COTTON ON GROUP
2016.03 - 2018.03
Higher Certificate in IT in Support Systems - Information Technology
Rosebank College
PSIRA-Grade A Certification - Security Services Administration And Management
Private Security Industry Regulatory Authority
High School Diploma -
Noordwyk Secondary School
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