Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gale  Kinghorn

Gale Kinghorn

Sales Specialist
Hoedspruit

Summary

I am a dedicated and results-driven individual with a deep passion for my family and the Bushveld. I am committed to achieving key performance indicators (KPIs) and delivering exceptional service to my customers. My focus on building strong relationships and consistently exceeding expectations has been central to my professional approach. I thrive in environments that value hard work, integrity, and a customer-first mentality.

Overview

22
22
years of professional experience

Work History

Property Practitioner

RE/MAX Wildllife Properties
08.2023 - Current
  • Understanding the local real estate market, property values, market trends, and regulatory requirements.
  • The ability to negotiate effectively with buyers, sellers, tenants, and other stakeholders to achieve favorable terms and deals.
  • Strong sales skills, including the ability to identify client needs, present properties effectively, and close deals.
  • Building and maintaining strong relationships with clients, ensuring satisfaction and repeat business.
  • Clear, concise, and persuasive communication, both in writing and verbally, to deal with clients, colleagues, and other parties involved in transactions.
  • Familiarity with real estate laws, contracts, and regulations, including compliance with property-related legislation.
  • Ability to handle challenges that arise during transactions, such as issues with contracts, inspections, or financing.
  • Proficiency in digital and traditional marketing techniques to advertise properties and attract potential buyers or tenants.
  • Understanding of property valuation, financing options, investment analysis, and budgeting.
  • The ability to prioritize tasks, manage multiple clients, and meet deadlines in a fast-paced environment.

National Key Accounts Manager

Innovative Water Care SA Holding (PTY) Ltd. (HTH)
01.2020 - 11.2021
  • Analyzing key account sales performance and managing key
  • Negotiating and managing trading terms and pricing with key customers
  • Managing listings, promotions and increasing product basket in current and new accounts
  • Managing key account performance including volumes, rebates, and budgets
  • Implement company pricing policy through negotiations
  • Maintain & control relevant pricing policy points to ensure a competitive position is maintained whilst realizing pre- determined brand profitability
  • Monitor, report and forecasting of sales through demand planning
  • Monthly performance reports
  • Cost-saving initiatives
  • Maintaining and utilize specified account KPI measures and business systems to confidently forecast sales volumes and pricing
  • Identifies customer needs through regular status and strategy meetings with customers and develop offerings to meet these needs in conjunction with Marketing, Field Sales, New Product Development and Logistics.
  • Key accounts managed – Pick ‘n Pay, Shoprite Checkers,

Massmart Group, Spar, Leroy Merlin- Adeo.

Regional Sales Manager

Innovative Water Care (PTY) Ltd. (HTH)
02.2015 - 12.2020
  • Preparation of individual customers budgets and sales plans, to ensure the achievement of the region’s sales budget
  • Management of National Accounts: Buco, Agrinet, Unitrade EST Africa, Shield and Spar Inland Distribution Centres
  • Monthly and quarterly sales reviews with assigned National and Regional key accounts
  • Managing outsourced sales and merchandising agents in the outlying country regions and neighboring African countries
  • Growing and maintaining sales in regions under my control
  • Nurturing relationships with customers across all levels to encourage sales and customer loyalty
  • Calling on relevant Regional, Divisional and Store Managers at store level to enhance existing business and to create new business opportunities
  • Managing representatives, field sales managers and merchandisers in my region in a professional and motivational manner
  • Ensuring representatives are fully trained and up to date on product knowledge and safety training
  • Keeping track of competitor activity
  • Implementation the execution of the company’s Marketing

Plans

  • Monthly reporting of KPI’s to the Sales and Marketing Manager
  • Identify and communicate any risks to achieving target, recommending corrective action to overcome any shortfall
  • Identify and action any opportunities for additional listings.
  • Action agreed Deals / RSP / Activities as set by the Sales and Marketing Manager
  • Manage and lead the sales staff to grow their sales area and to report any product information from the field.
  • Planogram implementation

Field Sales Manager

Innovative Water Care (PTY) Ltd. (HTH)
04.2008 - 06.2014
  • Assigned Key Accounts to be managed within defined parameters, with the view to maximizing customer growth
  • Work with staff to identify business opportunities and implement corrective actions where required
  • Assist field staff with problems that require escalation e.g., delivery issues, shelf space, stock pressure.
  • Action any required disciplinary or recruitment activity
  • Review merchandiser daily report forms to monitor time compliance and act on identified store level issues
  • Conduct sales meetings
  • Negotiate, request, and implement agreed planograms
  • Implement new store Trade Responsible Care training
  • Understand and communicate sales targets to the merchandising team
  • Maintaining a regular customer call route as per pre- determined route list
  • Negotiation of deals at management level
  • Handling all stock controls for customers
  • Drive ad-hoc promotions to increase sales within parameters as set out by Regional Manager.
  • Monitor sales daily with the use of Salesforce.com
  • Minimize credit notes
  • Plan and communicate sales targets to the field sales team
  • Identify and communicate any risks to achieving target, recommending corrective action to overcome any shortfall



Sales Representative

Stafford Bros. & Draeger
02.2006 - 08.2008

Accepted the Sales Representative position- commencing the start of my sales career and introduction to the FMCG industry

Event Manager Assistant

Full Imput (PTY) Ltd
04.2005 - 09.2006

Spa Therapist

Beauty Spa Centurion
03.2003 - 10.2004

Education

Sales And Marketing Diploma

Damelin
Randburg

Sales Management And Customer Relations

Dynamic Seminars
Johannesburg

Tourism Management

Centurion Academy
Pretoria

Grade 12

Die Hoërskool Frikkie Meyer
Thabazimbi
12-2002

Skills

  • Diverse sales experience

  • Technical Proficiency – MS Word, MS Excel, MS PowerPoint, and Outlook

  • Communications - Good written and strong verbal presentation skills

  • Interpersonal Skills - Able to get along well with co-workers from diverse backgrounds and work well cross-functionally

  • Customer Relations - Ability to build and maintain strong customer relationships (internal and external)

  • Solid analytical aptitude with excellent organizational, problem- solving, and time-management skills

  • Motivational - Goal orientated, a good motivator, and team leader

  • Solid ability to apply and analyze data and develop outcomes and solutions/plans

  • Strong business acumen with a solid understanding of effective systems and processes

Timeline

Property Practitioner

RE/MAX Wildllife Properties
08.2023 - Current

National Key Accounts Manager

Innovative Water Care SA Holding (PTY) Ltd. (HTH)
01.2020 - 11.2021

Regional Sales Manager

Innovative Water Care (PTY) Ltd. (HTH)
02.2015 - 12.2020

Field Sales Manager

Innovative Water Care (PTY) Ltd. (HTH)
04.2008 - 06.2014

Sales Representative

Stafford Bros. & Draeger
02.2006 - 08.2008

Event Manager Assistant

Full Imput (PTY) Ltd
04.2005 - 09.2006

Spa Therapist

Beauty Spa Centurion
03.2003 - 10.2004

Sales And Marketing Diploma

Damelin

Sales Management And Customer Relations

Dynamic Seminars

Tourism Management

Centurion Academy

Grade 12

Die Hoërskool Frikkie Meyer
Gale KinghornSales Specialist