Michael Gachau
Nairobi
Summary
Detail-oriented Accounts Receivable Manager with 10+ years of experience adept in overseeing receivables, collections, streamlining billing processes and working with Global Service Providers. Seeking to leverage expertise in improving cash flow and reducing outstanding balances within a dynamic organization
Overview
12
12
years of professional experience
Work History
Accounts Receivables Team Lead (E.A.)
Dimension Data Solutions E.A. Limited
Nairobi, Kenya
10.2018 - Current
- Supervise accounts receivable and collections office personnel of 14 in East Africa within Order to Cash, which include work allocation, training, and problem resolution; evaluate performance and make recommendations.
- Oversee Global outsourced operations of billing department for both Oracle and SAP systems to ensure that all activities are conducted correctly in consistent with overall department protocol, and are in compliance NTT Ltd. regulations.
- Supervising Global outsourced teams for cash posting, allocations and reconciliations to ensure accounts reflect correct status in compliance with NTT Ltd. Record to Report regulations.
- Manage End of Month, End of Quarter, and End of Year A/R closings, reporting and financial audits.
- Facilitate successful internal and external audits through sound and thorough documentation.
- Calculate ECL using IFRS 9 and submitting implementation suggestions to management.
- General Ledger Accounts Receivable and related accounts reconciliations.
Credit and Collections Officer- Key Accounts
Internet Solutions Kenya Limited
Nairobi, Kenya
06.2012 - 09.2018
- Cash collections to minimize portfolio delinquency for Key and public sector accounts which improved DSO from 50 days to 30 days leading to improved cash flow.
- Regular follow up with clients through calls, meetings and Quarterly service reviews to ensure all issues raised are promptly resolved as well as maintaining up-to-date database records.
- Established strong working relationships with sales, marketing, implementation officers, client success managers and external customers to improve overall client satisfaction which raised Net Promoter Score.
- Pre-sales checks for credit vetting and inbox approvals to ensure adequate documentations are provided in line with company policy and Government regulator requirements before client onboarding.
- Weekly, monthly and period end reporting on debtors, recommendation for alternative collection procedures and write-offs.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Prepared Audit schedules to assist with Internal and External Audits.
Accounts Intern
Co-operative Bank Of Kenya
09.2011 - 12.2011
- Received invoices and claims and submitted to Accountant for payments processing.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Effectively communicated with vendors about payment follow up needs and kept updated, detailed and accurate ledgers.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Education
Bachelor of Arts - Economics
University of Nairobi
Nairobi, Kenya12.2011
Certified Public Accountant- CPA-K - CPA-K
Pinnacle Business School
Nairobi12.2010
Skills
- Accounts receivable professional
- Complex problem solving
- Strong communication skills
- Effective time management
- Proficient in SAP, Oracle EBS, MS Navision ERPs
- Collections Expertise
- Conflict resolution techniques
- Financial Records and Reporting
- Reconciliations
- Business Relationship Management
- Staff Recruitment, Hiring, Training and Development
- Relationship and team building
- Expert in customer relations
Timeline
Accounts Receivables Team Lead (E.A.)
Dimension Data Solutions E.A. Limited
10.2018 - Current
Credit and Collections Officer- Key Accounts
Internet Solutions Kenya Limited
06.2012 - 09.2018
Accounts Intern
Co-operative Bank Of Kenya
09.2011 - 12.2011
Bachelor of Arts - Economics
University of Nairobi
Certified Public Accountant- CPA-K - CPA-K
Pinnacle Business School
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