Gabrielle Dicke
Somerset West
Summary
. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
6
6
years of professional experience
Work History
Office Assistant
Eagle Encounters (Pty) Ltd
Stellenbosch
09.2022 - 03.2024
- Efficiently managed telephone communications by taking messages when needed.
- Assisted with the preparation of promotional materials such as posters and social media posts.
- Coordinated and confirmed logistical support (transportation, paperwork, etc.). for off-site activities.
- Organized files, developed spreadsheets, sent reports, and scanned documents to improve organizational workflow.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Coordinated travel arrangements and accommodations for staff members.
- Managed social media accounts to increase brand awareness among target audiences.
Online English Foreign Language Tutor
International Students
10.2021 - 12.2021
- Delivered thrice-weekly online English as a Foreign Language lessons to Russian, Brazilian, South Korean, Portuguese, and Hungarian students.
- Advanced overall language skills including fluency, pronunciation, intonation and vocabulary.
- Developed lesson plans tailored to the individual student's needs and language proficiency level.
- Encouraged student participation through interactive activities and discussion topics.
Temporary Office Assistant
Fourways Airconditioning (Pty) Ltd
01.2018 - 05.2018
- Managed front desk operations
- Provided support for property inventory management.
- Developed organizational filing systems for confidential customer records and reports.
- Scanned travel expense reports, and other miscellaneous disbursements tasks.
- Managed inventory of office supplies and placed orders when needed.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Facilitated communication within the office and with external partners.
- Addressed the recordkeeping backlog within 3 months through accurate and efficient data entry.
Education
Bachelor of Arts - Humanities
Stellenbosch University
12.2021
Bachelor of Arts - Health Sciences And Social Services
UNISA
01-2018
Bachelor of Science - Occupational Therapy
University of The Western Cape
01-2016
National Senior Certificate -
Rhenish Girls High School
Stellenbosch01-2015
Skills
- Data entry
- Social media management
- File organization
- Logistics coordination
- Office supply management
- Promotional material design
- Problem resolution
- Resourceful
- Front office management
- Dedicated team player
References
- Tracy Chalmers, Eagle Encounters (Pty) Ltd, tracy@eagle-encounters.co.za, 084 584 3684
- Salita Andrade, Fourways Airconditioning (Pty) Ltd, salita@fourwaysgroup.co.za
Timeline
Office Assistant
Eagle Encounters (Pty) Ltd
09.2022 - 03.2024
Online English Foreign Language Tutor
International Students
10.2021 - 12.2021
Temporary Office Assistant
Fourways Airconditioning (Pty) Ltd
01.2018 - 05.2018
Bachelor of Arts - Humanities
Stellenbosch University
Bachelor of Arts - Health Sciences And Social Services
UNISA
Bachelor of Science - Occupational Therapy
University of The Western Cape
National Senior Certificate -
Rhenish Girls High School
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