GAANEWE JOHN JUNIOR PHOLO
Senior Sales Executive
Pretoria
Summary
Dynamic Senior Sales Executive with a proven track record at MIT MAK MOTORS, excelling in lead generation and client relationship management. Recognized for exceeding sales targets and fostering strong business relationships. Adept at sales strategy and team leadership, leveraging exceptional negotiation skills to drive revenue growth and enhance customer satisfaction.
Overview
15
15
years of professional experience
Work History
Senior Sales Executive
MIT MAK MOTORS
02.2018 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
FIELD SALES CONSLATANT
VODACOM KAKATLANA CONNECTIONS
03.2016 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Sales Representative
LIMAQUA
12.2015 - 03.2016
- Identified customer needs by asking appropriate, open-ended questions.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Developed new territories for expansion, resulting in increased market share.
- Led training sessions for new team members to quickly onboard them into the sales process.
- Increased sales revenue by building and maintaining strong relationships with key clients.
FLEXI CASUAL
MUSICA (MALL OF THE NORTH)
06.2013 - 12.2013
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
Call Center Agent
KHAYALAM PROPERTIES
01.2010 - 12.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Boosted client retention rates by providing exceptional customer service and building rapport with callers.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
Education
Diploma - INFORMATION TECHNOLOGY ENGINEERING (ITE)
CTI EDUCATION GROUP
Pretoria, South Africa 04.2001 -
High School Diploma -
St Marks College
Jane Furse, South Africa 04.2001 -
Skills
Sales forecasting
Lead generation
Customer relationship management
Sales strategy
Performance metrics
Team leadership
Problem solving
Networking skills
Sales development
Client relationship management
Timeline
Senior Sales Executive
MIT MAK MOTORS
02.2018 - Current
FIELD SALES CONSLATANT
VODACOM KAKATLANA CONNECTIONS
03.2016 - 08.2016
Senior Sales Representative
LIMAQUA
12.2015 - 03.2016
FLEXI CASUAL
MUSICA (MALL OF THE NORTH)
06.2013 - 12.2013
Call Center Agent
KHAYALAM PROPERTIES
01.2010 - 12.2012
Diploma - INFORMATION TECHNOLOGY ENGINEERING (ITE)
CTI EDUCATION GROUP
04.2001 -
High School Diploma -
St Marks College
04.2001 -
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