Summary
Overview
Work History
Education
Skills
Timeline
Generic

Futhi Motsi

Human Resource Generalist

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Human Resources Manager

Broll Property Group
Johannesburg
01.2016 - 02.2021
  • Implemented performance reviews and motivational strategies to elevate organisational results.
  • Processed employee claims involving performance issues and harassment.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Human Resources Administrator

QunetiQ Grou
Medicin Hat
03.2011 - 07.2015
  • Liaised between multiple business divisions to improve communications.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Developed succession plans and promotion paths for staff.
  • Managed benefits enrollment by answering questions and aiding employees with login details.

Claims Advisor

Outsurance
Centurion
05.2001 - 03.2006
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Maintained suspicious claims database and prepared reports for supervisors.
  • Evaluated original investigation reports and documents to resolve secondary concerns.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Liaised between clients and service providers in effecting repairs where claim was valid

Recruitment Officer

National Director of Public Prosecutions
Pretoria
02.2001 - 02.2002
  • Followed up with leads to explain application process and answered questions to increase interest.
  • Promptly corresponded with applicants and coordinated and arranged interviews.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Kept track of key dates and deadlines, and maintained lists of possible candidates
  • Initiated new hire paperwork process

Education

Post Graduate Diploma in Management - Human Resources Management

Wits Business School
Johannesburg
01.2010 - 12.2010

BAdmin Honours - Industrial Psychology

University of South Africa
Pretoria
07.2000 - 12.2001

BAdmin - Industrial Psychology

University of Pretoria
Pretoria
04.2001 -

Skills

    Communication

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Timeline

Human Resources Manager

Broll Property Group
01.2016 - 02.2021

Human Resources Administrator

QunetiQ Grou
03.2011 - 07.2015

Post Graduate Diploma in Management - Human Resources Management

Wits Business School
01.2010 - 12.2010

Claims Advisor

Outsurance
05.2001 - 03.2006

BAdmin - Industrial Psychology

University of Pretoria
04.2001 -

Recruitment Officer

National Director of Public Prosecutions
02.2001 - 02.2002

BAdmin Honours - Industrial Psychology

University of South Africa
07.2000 - 12.2001
Futhi MotsiHuman Resource Generalist