Hi, I’m
Fumani Khetiwa
Security Site Supervisor
Johannesburg,GP
Summary
Experienced with overseeing security operations and maintaining safety protocols. Utilizes effective team management and clear communication to ensure site integrity. Track record of resolving conflicts and assessing risks efficiently. Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment.
Overview
24
years of professional experience
Work History
Securitas SA
Security Site Supervisor
04.2021 - Current
Job overview
- Streamline reporting procedures, resulting in improved communication between security staff, management and client in a data center (Live site)
- Develop comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Take full accountability to ensure staff, vendors and customers have full knowledge of master point assembly during evacuations, ensure roll-call from the Talearis devise.
- Reduce incidents of trespassing by maintaining a strong security presence and enforcing access control measures in a genetic system.
- Record incident reports with detailed accounts of occurrences in shared folders.
- Ensure compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Manage and trained a team of security personnel for optimal performance in maintaining site safety.
- Maintain detailed logs of daily activities, providing accurate records for management review.
- Coordinate fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Conduct thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
- Evaluate performance metrics for security staff, providing constructive feedback for continuous improvement.
- Implement access badge system, improving tracking of personnel movement within the facility.
- Oversees investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Resolve conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Manage team schedules to provide effective security coverage for building needs.
- Monitor alarm systems and CCTV footage to enable prompt attention and response.
- Screen vendors and contractors before granting access to restricted areas within Data center.
- Maintain security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Supervise and evaluated security staff performance to determine compliance with safety regulations and client SLA.
- Train security staff on site-specified procedures.
- Assessed electronic security systems and reported malfunctions.
Securitas RSA
Shift Manager
01.2016 - 03.2021
Job overview
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Ensure proper search procedures are adhered to timely
Phutadichaba Security
Assistance Operations Manager
01.2014 - 12.2015
Job overview
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Coordinated with Operations Manager in different operational issues and promotional activities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Developed comprehensive reports to inform management decisions.
- Oversaw daily operations to ensure compliance with industry standards.
- Elevated customer experience, integrating feedback into operational improvements.
SSG Security
Security Supervisor
02.2011 - 11.2013
Job overview
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures in Norwood Mall
- Professional handling of customer complaints
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
ADT Security
Security Officer
09.2008 - 01.2010
Job overview
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Report all incidents to senior management
- Maintain customer relationship
Claw Security
Control Room Operator
01.2006 - 08.2008
Job overview
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Ensure all cameras monitoring system works properly and timely
- Provided adequate information to law enforcement when a video footage is required
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Reported complex issues and conditions to management for specialized diagnosis and repair.
- Improved system reliability with thorough equipment inspections and timely performance of preventative maintenance tasks.
Gremick Security
Security Officer
09.2002 - 02.2005
Job overview
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Oxbridge CollegeCape Town, South Africa
High School Diploma
04.2001
University Overview
- Security Manager Certificate
- Diploma in Security Management, Security Management, 2026
Skills
CCTV monitoring
Investigation techniques
Access control
Security audits
Law enforcement assistance
Threat assessment
Team leadership
Risk analysis
Security training
Skilled in conflict resolution
Emergency management
Incident management
Timeline
Security Site Supervisor
Securitas SA
04.2021 - Current
Shift Manager
Securitas RSA
01.2016 - 03.2021
Assistance Operations Manager
Phutadichaba Security
01.2014 - 12.2015
Security Supervisor
SSG Security
02.2011 - 11.2013
Security Officer
ADT Security
09.2008 - 01.2010
Control Room Operator
Claw Security
01.2006 - 08.2008
Security Officer
Gremick Security
09.2002 - 02.2005
Oxbridge College
High School Diploma
04.2001