Frikkie Van Der Westhuizen

Supported team members in completing complex tasks, resulting in improved overall performance.

• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
• Collaborated with diverse teams on various projects, demonstrating adaptability and strong communication skills.
• Carried out basic repair work on equipment when needed to reduce downtime caused due to malfunctions.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Efficiently completed manual labor tasks under varying weather conditions while maintaining a safe environment for coworkers.

• Supervised and effectively trained 11 employees to decrease process lags and boost productivity.
• Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
• Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.
• Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
• Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
• Overcame challenges presented by seasonal fluctuations in business by developing innovative sales initiatives tailored to specific months or seasons.
• Cultivated strong relationships with vendors, negotiating favorable terms on product selection, pricing, and delivery schedules.
• Collaborated closely with regional managers to implement corporate initiatives across the entire store network.
• Managed inventory control, cash control, and store opening and closing procedures.
• Interacted well with customers to build connections and nurture relationships.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

• Maintained filing system and organized customer documents for easy retrieval of information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.

• Upgraded outdated systems by retrofitting older pipes with modern materials such as PVC or stainless steel according to industry standards.
• Collaborated with other maintenance team members to complete complex repair projects successfully.
• Safeguarded facility integrity through thorough inspection and testing of welds on newly installed or repaired sections of piping systems.
• Enhanced safety measures by conducting regular inspections of piping systems for corrosion and damage.
• Maintained a clean work environment by promptly disposing of debris from completed tasks while adhering to waste disposal guidelines.
• Increased equipment lifespan by performing preventative maintenance on pipes, valves, and fittings.

• Diagnosed complex mechanical issues with accuracy, reducing the need for additional troubleshooting time.
• Performed brake repairs and servicing for effective and safe braking.
• Collaborated with suppliers to procure high-quality parts at competitive prices, benefiting both clients and the business''s bottom line.
• Contributed to business growth by consistently receiving positive customer feedback and referrals.