Dynamic Financial Adviser with a proven track record at Pro-Spes Financial Services, excelling in life insurance, shortterm insurance and investments. Achieved high customer retention through exceptional service and relationship building. Skilled in financial product sales, I consistently exceeded sales targets while fostering trust and satisfaction among clients.
Overview
29
29
years of professional experience
Work History
Financial Adviser
Self-employeed
01.2014 - Current
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Organized regular check-ins with clients to review coverage limits and ensure adequate protection as their life circumstances changed.
Met with prospective customers and business owners in homes, businesses, and other settings.
Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Sales Representative Insurance Life and Shortterm
Pro-Spes Financial Services (Pty) Ltd
06.1996 - 12.2013
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Generated additional sales opportunities with upselling and cross-selling techniques.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Exceeded sales targets through effective planning and goal setting.
Identified and tapped into new markets, significantly expanding customer base.
Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Conducted detailed market analysis to guide development of sales strategies.
Provided feedback from customers to product development team, influencing future product enhancements.
Developed and maintained strong working relationships with professionals within assigned territory.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.