Franswa Weingartz
Linux NOC Engineer
Cape Town
Summary
- 10 Years progressive and extensive hands on experience supporting high availability, zero tolerance down time with multi vendor equipment.
- NOC Engineer with proven skills in system security and troubleshooting. In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided and issues addressed.
- Configuration, implementation, deployment of networking protocols, routers, switches, RF equipment.
- Troubleshooting and analyze communications networks.
- Ability to apply traffic analysis to networks via Wireshark.
- In-depth of network design considerations – Traffic theory basics, Traffic models.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
Work History
Linux NOC Engineer
Wonderlabz
06.2023 - Current
- Supporting global network of 100+ developers and operators with Linux, Kubernetes Docker/Kubernetes on Google GKE, Amazon EKS platform.
- 24×7 proactive monitoring and support of live and staging infrastructure, analyze logs for troubleshooting issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Coordinated with technical support, service provisioning and dev teams to deliver network services at or above SLA requirements.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times.
- Exceeded SLA standards for response times and problem resolution.
NOC Engineer RF
Herotel Stellenbosch
01.2017 - Current
- Troubleshooting network related performance based issues.
- Configure and manage networking equipment including switches, routers , RF devices.
- Manage day to day inbound tickets from helpdesk.
- Coordinated with other engineers in order to resolve complex networking issues.
- Performed PTP and PtMP equipment related maintenance functions.
- Provide technical support to Field Techs.
Network Administrator
DMR Connect Systems
01.2015 - 01.2017
- Identified and immediately resolved issues with critical equipment on WAN based network.
- Performed day-to-day network administration, maintenance, and support.
- Installed, configured and supported Switches , Routers , RF radios.
- Monitored networking hardware and software to support availability to end users.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Education
Mikrotik Certified Network Associate -
MTCNA
N3 - N4 - Business Studies
Intec College
Durban 01.2005 - Current
Skills
Networking Protocols
Timeline
Linux NOC Engineer
Wonderlabz
06.2023 - Current
NOC Engineer RF
Herotel Stellenbosch
01.2017 - Current
Network Administrator
DMR Connect Systems
01.2015 - 01.2017
N3 - N4 - Business Studies
Intec College
01.2005 - Current
Mikrotik Certified Network Associate -
MTCNA
Reference
Wonderlabz
Brent
083 535 6474
HEROTEL
Simon Van Der Merwe
084 676 6947
Connect Systems
James Kitley
0828555081
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