Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Certification
Audio Editing and Mixing Video Editing Sound Engineering Music Production Song Writing Reading
Timeline
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Frank Mulongoyi

Frank Mulongoyi

27 Santos Street, Rugby, Cape Town

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. My key personality traits are honesty, hardworking, work-driven, agility, passion for what I do, and consistency. I am a team player and understand that respect is very important in good teamwork and communication with other employees. I am always looking forward to any available challenge and will take every opportunity I get with both hands and do my work to the best of my abilities.

Overview

2
2
years of professional experience
21
21
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Sales Consultant

ZONE FITNESS CLUBS (PTY) LTD
11.2023 - 03.2024
  • Membership Consultant
  • Completed the Membership Consultant Training Level 1 and achieved a pass rate of 76%.
  • Maintained up-to-date knowledge of comapany sales, payment policies and security standards.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Built customer loyalty and retention by delivering excellent customer satisfaction and experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Generated new leads through networking and attending industry events.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Cold called and conducted face-to-face sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Reached my monthly targets every for every month that i was working there.

Customer Assistance

China Town A14
12.2021 - 01.2022
  • I worked as a customer assistant at China Town A14, Sable Square during my December holiday and had to leave because I had to complete my final year of high school.

Education

Bosmansdam High School
Cape Town, South Africa
04.2001 - 05.2022

Bachelor of Commerce -

Eduvos
Cape Town, South Africa
04.2001 -

Skills

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Personal Information

  • Date of Birth: 05/29/03
  • Gender: Male
  • Nationality: DRC Congo
  • Marital Status: Never Married

References

  • Mr. Kapopo Andre, China Town A14, 0785954316, kapopoandre@gmail.com, Cape Town
  • Miss J du Plessis, High School Educator, 0829488417, Cape Town
  • Riaan Van Aswegen, Zone Fitness Clubs sales manager, 0712170480, riaan@zonefitness.co.za

Certification

NSC/Matric

Audio Editing and Mixing Video Editing Sound Engineering Music Production Song Writing Reading

I have content creation skills and i have an interest and experience in music production.

Timeline

Membership Consultant Training Level 1

02-2024

Sales Consultant

ZONE FITNESS CLUBS (PTY) LTD
11.2023 - 03.2024

NSC/Matric

01-2023

Customer Assistance

China Town A14
12.2021 - 01.2022

Bosmansdam High School
04.2001 - 05.2022

Bachelor of Commerce -

Eduvos
04.2001 -
Frank Mulongoyi