Frank Dressler

Did Hardware and Software Support for the following :

ABSA , Capitec

Investigated and corrected problems with printers, copiers and other peripheral devices.

Set up hardware and software in optimal configurations to meet network performance requirements.

Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently.

Configured hardware, devices and software to set up work stations for employees.

Removed malware, ransomware and other threats from laptops and desktop systems.

Patched software and installed new versions to eliminate security problems and protect data.

Established, repaired and optimized networks by installing wiring, cabling and devices.

Did Hardware and Software Support for the following :

ABSA

Investigated and corrected problems with printers, copiers and other peripheral devices.

Set up hardware and software in optimal configurations to meet network performance requirements.

Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently.

Configured hardware, devices and software to set up work stations for employees.

Removed malware, ransomware and other threats from laptops and desktop systems.

Patched software and installed new versions to eliminate security problems and protect data.

Established, repaired and optimized networks by installing wiring, cabling and devices.

Did Hardware and Software Support for the following :

ABSA Bank, FNB Bank, Capitec Bank SARS, DHA, Protea Hotels, Ackermans, Sanparks, Dep. Of Defence, SAPS, Total, Sanlam, Santam.

Provided primary customer support to internal and external customers.

Investigated and corrected problems with printers, copiers and other peripheral devices.

Set up hardware and software in optimal configurations to meet network performance requirements.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Explained technical information in clear terms to non-technical individuals to promote better understanding.

Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently.

Configured hardware, devices and software to set up work stations for employees.

Patched software and installed new versions to eliminate security problems and protect data.

Established, repaired and optimized networks by installing wiring, cabling and devices.

Worked on various contracts that included hardware and software support for the following :

Woolworths , Clicks , Shoprite ,Checkers , Smartec , Specsavers , JD Group , African Bank , Mondi Mining , Department of Land Affairs , Edcon Group , Attorney firms , Discom , SAB , Alert Engineering , Momentum , Aluminum City , Nedbank , Game , Pick N Pay , Shell , Pep , Engen , Glocell , FNB

Maintaining of FNB, ABSA and Nedbank ATM’s

Patched software and installed new versions to eliminate security problems and protect data.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Removed malware, ransomware and other threats from laptops and desktop systems.

Configured hardware, devices and software to set up work stations for employees.

Collaborated with vendors to locate replacement components and resolve advanced problems.

Maintain Servers, Desktop support, Service and setup of

Printers, UPS , Peripherals ,ATM ,TCD and Speedpoints

Setup of President Brand Mine (Whole network and software configuration.)

Installed Network points at Beatrix and Oryx Mines

Investigated and corrected problems with printers, copiers and other peripheral devices.

Set up hardware and software in optimal configurations to meet network performance requirements.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Processed over 35 support requests weekly for technical assistance on wide range of issues related to Windows and other Desktop Software.

Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently.

Configured hardware, devices and software to set up work stations for employees.

Removed malware, ransomware and other threats from laptops and desktop systems.

Patched software and installed new versions to eliminate security problems and protect data.

Established, repaired and optimized networks by installing wiring, cabling and devices.

Managed system-wide operating system and software deployments, as well as related software upgrade problems.

• Investigated and corrected problems with printers, copiers and other peripheral devices.
• Set up hardware and software in optimal configurations to meet network performance requirements.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Configured hardware, devices and software to set up work stations for employees.
• Removed malware, ransomware and other threats from laptops and desktop systems.
• Patched software and installed new versions to eliminate security problems and protect data.
• Established, repaired and optimized networks by installing wiring, cabling and devices.