Francois Engelbrecht

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

- Stock Ordering

- Staff Management

- Customer Service

- Cleanliness of store

- Cash flow Management

- Crowd Control