Hi, I’m
FRANCIS NKOSINATHI MPOFU
Front Of House Manager
Berea
Summary
Creative and forward-thinking Restaurant Professional with over 8 years of experience, adept at handling challenges with innovative and clearly-defined strategies that drive revenue growth in competitive regions. Demonstrates exceptional abilities to train and mentor staff to take ownership of responsibilities to represent and grow a restaurant's brand, increase awareness, and encourage repeat business. Proven ability to outperform revenue projections.
Overview
21
years of professional experience
Work History
Tang Hospitality
Manager/ Coordinator/ Trainer
01.2024 - Current
Job overview
- Recruiting, training and supervising staff
- Agreeing, managing budgets, creating staffing rosters, planning menus
- Ensuring compliance with licensing, hygiene and health
Private Dining Experience
Restaurant Coordinator
08.2023 - 01.2024
Job overview
- Wine positioning and tasting
- Supervising shifts and ensuring that the restaurant runs smoothly and efficiently
Koi Restaurant
Senior Manager
01.2019 - 01.2023
Job overview
- Maintain guest relations and smoothness of the service cycle
- Do any other related task at the instructions of the supervisor
- Maintain cleanliness in the restaurant
- Do store pick ups where ever necessary
- Maintain hygiene standards
- Maintain a healthy work atmosphere
- Other opening, hand over, ongoing and closing duties
- Checking stock levels regularly and completing the required paperwork
- Recruiting, training and supervising staff
- Agreeing and managing budgets and creating staffing duty roasters
Koi Restaurant
Senior Manager
01.2017 - 01.2019
Job overview
- Maintain guest relations and smoothness of the service cycle
- Do any other related task at the instructions of the supervisor
- Maintain cleanliness in the restaurant
- Do store pick ups where ever necessary
- Maintain hygiene standards
- Maintain a healthy work atmosphere
- Other opening, hand over, ongoing and closing duties
- Checking stock levels regularly and completing the required paperwork
- Recruiting, training and supervising staff
- Agreeing and managing budgets and creating staffing duty roasters
Koi Restaurant
Waiter
01.2004 - 01.2009
Job overview
- Maintain guest relations and smoothness of the service cycle
- Do any other related task at the instructions of the supervisor
- Maintain cleanliness in the restaurant
- Do store pick ups where ever necessary
- Maintain hygiene standards
- Maintain a healthy work atmosphere
- Other opening, hand over, ongoing and closing duties
- Checking stock levels regularly and completing the required paperwork
- Recruiting, training and supervising staff
- Agreeing and managing budgets and creating staffing duty roasters
Skills
communication skills
undefinedPersonal Information
Personal Information
- Passport Number: AE073647
- Date of Birth: 11/29/82
- Gender: Male
- Nationality: Zimbabwean
- Marital Status: Single
Timeline
Manager/ Coordinator/ Trainer
Tang Hospitality
01.2024 - Current
Restaurant Coordinator
Private Dining Experience
08.2023 - 01.2024
Senior Manager
Koi Restaurant
01.2019 - 01.2023
Senior Manager
Koi Restaurant
01.2017 - 01.2019
Waiter
Koi Restaurant
01.2004 - 01.2009
Similar Profiles
Tenneka CriddellTenneka Criddell
Receptionist/Acupuncture Assistant at Tang AcupunctureReceptionist/Acupuncture Assistant at Tang Acupuncture
Ki LoKi Lo
Sales Operations Coordinator at TANG HKG LLCSales Operations Coordinator at TANG HKG LLC
Jett AustinJett Austin
Event Assistant at Tang Austin FloralEvent Assistant at Tang Austin Floral
Caleb JuddCaleb Judd
Sales Associate at WalmartSales Associate at Walmart
Melissa BellMelissa Bell
Staff Nurse at Good Samaritan Hospital Medical CenterStaff Nurse at Good Samaritan Hospital Medical Center