Frances Roets
Human Resource Manager
Johannesburg,Gauteng
Summary
Accomplished HR Manager with over 12 years of experience driving positive human resources outcomes across the Hospitality, Retail, and Logistics sectors. Adept at enhancing company growth by sourcing top talent, implementing effective HR strategies, and fostering a positive organizational culture. Proven expertise in employee relations, payroll processing, and program management.
Overview
24
24
years of professional experience
2
2
Languages
5
5
Certificates
11
11
years of post-secondary education
Notice Period
1 Calendar Month
Personal Strenghts and Values
- Creativity and Open-Mindedness
- Authenticity and Persistence
- Kindness and Social Intelligence
- Leadership and Teamwork
- Humility and Self-Regulation
- Gratitude and Humor
- Integrity and Fairness
- Diversity and Inclusion
Skills
4/5 - Onboarding and Employee Training
3/5 - End-to-End Recruitment
3/5 - Employee Relations Management
4/5 - Payroll Processing and Administration
3/5 - Employee Recognition Programs
4/5 - HR Administration and Compliance
3/5 - Diversity and Inclusion Initiatives
4/5 - Effective Communication
4/5 - Confidential Document Control
4/5 - Team Management and Leadership
Technology Skills
- 3/5 - Microsoft Office (Excel, PowerPoint, Outlook, Word) – used daily.
- 3/5 - Payspace Payroll – used daily.
- 3/5 - Sage VIP Payroll – last used in 2020.
Work History
Human Resources Manager
Bradian Logistics Solutions
11.2020 - Current
- Managed HR functions for 250 employees, including payroll and benefits administration, reducing financial discrepancies.
- Provided expert guidance on labor laws, mitigating legal risks and ensuring compliance.
- Enhanced employee motivation through special events and incentive programs.
- Conducted internal investigations, resolving employee concerns with transparency.
- Coordinated training programs to promote professional growth and skill enhancement.
- Collaborated with executive leadership to align HR initiatives with business objectives.
- Team management and Leadership.
HR Advisor
Makro Head Office
09.2018 - 11.2020
- Improved organizational filing systems for confidential records, increasing efficiency.
- Partnered with managers to identify hiring needs and provided candidate recommendations.
- Facilitated conflict resolution, improving workplace relationships and productivity.
- Implemented onboarding programs, enhancing employee integration and retention.
- Guided managers on employee development, performance management, and corrective actions.
Training Specialist
Makro Head Office
08.2017 - 08.2018
- Implemented training programs for 600 employees across head office and distribution centers.
- Conducted virtual and in-person training sessions, streamlining onboarding processes.
- Provided coaching and mentoring to employees, boosting their skills and productivity.
HR & Training Manager
Stimulus Food Holdings t/a KFC
10.2013 - 07.2017
- Managed HR functions for 11 restaurants with 350 employees.
Established cross-training initiatives, enhancing workforce flexibility. - Coordinated logistics for training sessions, ensuring seamless content delivery.
- Implemented a new payroll system and confidential record-keeping system.
- Team management and Leadership.
e-Learning Instructional Developer/ Consultant
BIHRD Consulting
09.2011 - 09.2013
- Developed e-Learning curriculums tailored to client needs.
- Created user-friendly training material, enhancing end-user satisfaction.
Management Trainer
Chicken Management Services t/a KFC
05.2008 - 08.2011
- Led training and development for 250 employees across 8 restaurants.
- Enhanced trainee engagement with interactive activities and real-world examples.
Previous Experience in Culinary Management
Pick n Pay; Irene Dairy Farm; Auckland Airport
07.2000 - 04.2008
- Various roles including Production Catering Manager, Sous Chef, and Kitchen Manager at prestigious establishments, demonstrating strong leadership and operational management skills.
Accomplishments
- Trainer of the Year 2009.
- Opportunely build Training departments from the ground up in 3 different companies.
- Successfully formed HR departments in two companies, consisting of Administrators and Skills Development Trainers.
- Achieved cost saving by introducing PaySpace for all Payroll and paperless Performance Management tasks.
- Used Microsoft Excel to develop annual current and historic HR reporting.
Education
MBA - Business Administration
Tshwane University of Technology
Pretoria 01.2010 - 04.2016
Bachelor of Technology - Food Service Management - Food Service
Tshwane University of Technology
Pretoria 01.2002 - 12.2002
National Diploma - Food Service Management - Food Service
Tshwane University of Technology
Pretoria 01.1997 - 12.2000
Certification
VIP Premium Payroll, Sage VIP
Driving License
Yes
Available To Work In
- Gauteng, South Africa
- New Zealand
Hobbies
- Gardening - life always needs more color.
- Knitting and Crocheting - especially for the new mommies in the business.
- Crafting - creating beauty.
- Travelling - immersing oneself in new adventures.
- Reading - novels mostly.
References
- Riette Botha, Makro, +27 78 804 3376
- Andre Koorsten, Chicken Management Services, +27 62 369 4818