Frances Knott
Emma
Ashton,Western Cape
Summary
Enthusiastic professional with a strong foundation in communication and organisation. Skilled in managing multiple tasks efficiently and maintaining a positive attitude under pressure. I am adaptable and quick to learn - I bring a proactive approach to all my work. I spent 2021-24 raising my two boys and then returned to work.
Overview
13
13
years of professional experience
Work History
GIS and Data Analyst
KeelTeam
06.2024 - 09.2025
- Calling owners on the database and aquiring property information
- Updating the CRM - Podio; Trello
- Project management
- Data entry/ management
- Mining data from primary and secondary sources
- Reorganising data on various platforms
- Searched through a hundred leads a day
- Using GIS tools to find properties
- Left because the campaign has ended
Assistant to Financial Advisor
Binedell Asset Management
07.2018 - 05.2021
- Capturing, processing and following up on applications & servicing
- Ensured that compliance documentation and Financial Needs Analysis (FNA) accompanied all new business and/or client servicing
- Checked that the Record of Advice (ROA) and FNA mirrored one another
- Prepared client files for broker's meetings
- Kept records and ensured documentation was completed as required by the FAIS Act, FICA Act and relevant legislation
- Obtained client authorities for preparing portfolios via Astute
- Ensured that portfolios are prepared prior to the advisor's meetings
- In house servicing – upgrades and downgrades
- Ensured that new business was processed timeously and that any outstanding quotations were followed up on
- Dealt with clients and complex queries
- Contacted clients for beneficiary changes / Wills / arrear premiums / replacements / broker changes / lapses / cancellations
- Liaised with insurance companies
- General administration and new business
- Left to look after my children
Web Copywriter & Trainee Journalist
Freelance & Employed
01.2013 - 06.2018
- Writing news articles
- Learned to conduct interviews and find sources
- Story and content research
- Traditional and social media copywriting
- Website management
- Crafted optimised content for blogs and websites
- Personal and product photography
- Created mailers for a variety of different businesses
- Basic graphic design
- Left to take on a new role as a PA
Education
NVQ Level 4 - AutoCAD
Inisys Africa Pty Ltd.
Johannesburg, Gauteng06.2018
NVQ Level 7 - English Literature
Rhodes University
Grahamstown, Eastern Cape12.2013
Skills
Procedural compliance
GIS analysis
Google earth engine
Data management
Geographic mapping data collection
Problem-solving
Customer service
Product knowledge
Call management
Adaptability and flexibility
Data entry
Data collection
Hobbies and interests
- Scuba diving
- Hiking
- Reading
Languages
English - Native/fluent
References
- Anna Naude - Senior PA at Binedell Asset Management
Email: bamoffice@iafrica.com
Phone: +27 011 805 2394
Cel: 083 562 7830
- Kyle Knott - Senior GIS Data Analyst
Email: kyle@4brotherscommercial.com
Cel: +27 76 355 4585
Education
- Rhodes University
- Reddam House High School
Personal Information
Timeline
GIS and Data Analyst
KeelTeam
06.2024 - 09.2025
Assistant to Financial Advisor
Binedell Asset Management
07.2018 - 05.2021
Web Copywriter & Trainee Journalist
Freelance & Employed
01.2013 - 06.2018
NVQ Level 4 - AutoCAD
Inisys Africa Pty Ltd.
NVQ Level 7 - English Literature
Rhodes University