Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Frances Kleingeld

Coffee Shop Sale
Sinoville

Summary

Dynamic and approachable professional committed to continuous learning and personal growth. Known for a friendly demeanor and the ability to foster positive relationships in diverse environments. Dedicated worker who consistently strives for excellence and embraces new challenges with enthusiasm. Passionate about contributing to team success while upholding strong values and integrity.


Overview

2
2
years of professional experience
1
1
Language

Work History

Coffee Shop Worker

Chamberlain
PRETORIA
07.2024 - Current
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
  • Established strong relationships with suppliers to ensure timely deliveries of fresh ingredients and maintain optimal inventory levels.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Helped management keep adequate supply on hand by notifying of shortages.

Administrative Clerk

Eagle Self Storage
10.2023 - 03.2024
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Communicated with customers via phone and WhatsApp to confirm payments, dates, and respond to inquiries.
  • Input data and processed system change to generate accurate reports.
  • Handling payments.

Admin and Receptionist

Lilamei Beauty salon
09.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Corresponded with clients through calls or WhatsApp messages.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Handled around 30 to 40 WhatsApp messages for scheduling appointments.

Education

High School Diploma -

Transvalia School PTA Eastlyn
Pretoria
04.2001 -

Skills

Food preparation

Salesmanship

Order taking

Espresso machine operation

Friendly and outgoing

Opening and closing duties

FLUENT IN afrikaans and english

Basic math

Sandwich preparation

Espresso machine operations

Positive and professional

Display case merchandising

Customer service

References

  • Sonete, Manager, 071 179 8942, Lilamei Beauty salon
  • Trix, Owner, +2782 538 6099, Eagle self storage

Interests

Exercise, I like to spent time with my family and friends, Reading and listing to music, Drawing, Learning new things and interesting facts, Learning new skills

Timeline

Coffee Shop Worker

Chamberlain
07.2024 - Current

Administrative Clerk

Eagle Self Storage
10.2023 - 03.2024

Admin and Receptionist

Lilamei Beauty salon
09.2023 - 09.2023

High School Diploma -

Transvalia School PTA Eastlyn
04.2001 -

Similar Profiles

CREATE PROFILE
Frances KleingeldCoffee Shop Sale