FORTUNE SHINGANGE
Sales Development Representative (SDR)
Johannesburg
Summary
Motivated and coachable Sales Development Representative transitioning into tech sales with strong customer-facing experience and newly certified through CourseCareers. Trained in outbound prospecting, cold outreach frameworks, lead qualification, and CRM fundamentals. Known for high energy, fast learning, and the ability to communicate clearly with diverse customers. I bring a strong ownership mindset, resilience, and a genuine curiosity about understanding business problems. While new to the SDR role, I’m confident in my ability to pick up tools quickly, execute structured outreach, and contribute to pipeline generation through consistency, persistence, and value-driven conversations.
Overview
5
5
years of professional experience
Work History
Freelance Photographer
Self Employed
Johannesburg
01.2019 - 01.2022
- Completed 100+ client shoots while managing full project lifecycle
- Built relationships through consultations, need analysis, and expectation setting
- Secured repeat bookings through strong communication and customer satisfaction
- Delivered high-quality edited photos under strict deadlines
- SDR Transferable Skills: client discovery, relationship building, managing expectations, handling pressure
Cashier
Clicks
Johannesburg
01.2017 - 01.2018
- Served 100+ customers per day with 100% cash-handling accuracy
- Promoted reward programs, improving customer retention and purchase conversion
- Maintained organized sales floor and supported store workflow efficiency
- Delivered friendly, solutions-focused service to diverse customer needs
- SDR Transferable Skills: rapport building, handling objections, communication, consistency
Education
Technology Sales Certificate -
CourseCareers
United States01.2025
Skills
Cold Calling
Cold Emailing
Cadence/Sequence Building
LinkedIn Outreach
SPIN Selling
BANT Qualification
Objection Handling
Discovery Fundamentals
Salesforce
HubSpot
Salesloft
ZoomInfo
Apollo
Basic Pipeline Management
Timeline
Freelance Photographer
Self Employed
01.2019 - 01.2022
Cashier
Clicks
01.2017 - 01.2018
Technology Sales Certificate -
CourseCareers
ADDITIONAL INFORMATION
- Thrives in fast-paced, target-driven environments
- Strong communicator with natural people skills
- Adaptable, quick learner, passionate about SaaS sales