Fortunate Smangele Shusha
N4 In Marketing
Paarl,WC
Summary
Dynamic and results-driven Cashier Supervisor with proven expertise at Paarl East Spar in enhancing cashier efficiency through targeted training and coaching. Skilled in complaint resolution and bank deposit preparation, I excel in delivering exceptional customer service while maintaining operational accuracy. Committed to fostering a positive shopping experience and driving sales growth.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Cashier Supervisor
Paarl East Spar
09.2022 - 12.2024
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
Cashier Assistant
Durbanville Engen Garage
01.2017 - 08.2018
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Education
High School Diploma - Grade 12
Bheki Secondary School
MargateNo Degree - Marketing Management
Boland College
PaarlSkills
Cashier training
Complaint resolution
Sales promotion
Bank deposit preparation
References
Monica Peneningu ( SPAR)
0780362304
Nonceba Njilana (ENGEN Garage)
0731133536
Timeline
Cashier Supervisor
Paarl East Spar
09.2022 - 12.2024
Cashier Assistant
Durbanville Engen Garage
01.2017 - 08.2018
High School Diploma - Grade 12
Bheki Secondary School
No Degree - Marketing Management
Boland College