Hi, I’m
Fortunate Nyakurayi
Kempton Park
Summary
I am a 33 year old Zimbabwean lady, who is currently living in South Africa.Dedicated and efficient cashier with over 8 years of experience in processing transactions, I am handling customer payments, and providing exceptional customer service. Demonstrated ability to maintain accuracy and speed in high-volume retail environments. Proficient in operating point-of-sale systems, managing cash handling, and ensuring a clean and organized workspace. Excellent communication skills, strong work ethic, and commitment to meeting sales goals and ensuring customer satisfaction.i would love an opportunity to relocate with my family and better my life.i blend well with others and I make a good team player
Overview
9
years of professional experience
Work History
OK LIMITED
Cashier / Customer Service Representative
01.2017 - 07.2022
Job overview
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving
- Punctuality
- Attention to detail
- Interpersonal communication
- Product knowledge
- Multitasking
- Exceptional customer service.
OK LIMITED
Cashier
01.2015 - 01.2016
Job overview
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Operating scanners, scales, cash registers, and other electronics
- Balancing the cash register and generating reports for credit and debit sales
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
- Processing refunds and exchanges, resolving complaints
- Bagging or wrapping purchases to ensure safe transport
- Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
- Maintaining a clean workspace.
Cashier
02.2013 - 12.2013
Job overview
- Greet customers and provide them with friendly and helpful service
- Operate scanners, cash registers, scales, and other electronics needed during the checkout process
- Answer customer questions and assist as needed
- Balance the cash register and generate reports as needed
- Resolve complaints, including processing refunds and returns
- Bag purchases as needed if a Bagger is not present
- Familiarize yourself with and follow store procedures for coupons, gift cards, etc., and for the sale of alcohol and tobacco products.
Education
Highfield High School
Matric
01.2008
Skills
Product Recommendations
- ID Verification
- Customer Service
- Payment Collection
- Deploymer in caregiving
References
References available upon request.
Languages
English
Upper intermediate (B2)
Timeline
Cashier / Customer Service Representative
OK LIMITED
01.2017 - 07.2022
Cashier
OK LIMITED
01.2015 - 01.2016
Cashier
02.2013 - 12.2013
Highfield High School
Matric
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