Fortunate Mathonsi
Acornhoek
Summary
Dynamic professional with a proven track record at Southern African Wildlife College, excelling in enrollment management and records oversight. Demonstrated strong leadership and attention to detail, enhancing operational workflows and improving customer satisfaction. Adept at problem-solving and fostering collaboration, ensuring effective program coordination and accurate data management.
Overview
10
10
years of professional experience
Work History
Deputy Registrar
Southern African Wildlife College
01.2023 - Current
- Coordinated with various departments to facilitate the registration process for students.
- Improved accuracy in degree audit reports through meticulous attention to detail while reviewing course requirements.
- Handled sensitive information discreetly, maintaining confidentiality of personal data at all times.
- Developed policies and procedures related to registration, enrollment, and graduation requirements.
- Oversaw data entry tasks, maintaining accurate student records and transcripts.
- Provided support during peak registration periods, managing high volumes of incoming requests efficiently.
- Managed daily operations for the Registrar''s Office, ensuring a smooth workflow.
- Enhanced customer satisfaction with efficient handling of inquiries and concerns.
- Collaborated with IT department to implement new database systems, improving data accuracy and accessibility.
Programmes Coordinator
Southern African Wildlife College
01.2016 - 12.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
Education
University of South Africa
J.D. -
University of South Africa
06-2027
Bachelor of Arts - Psychology
University of South Africa
04-2020
High School Diploma -
Sokisi High School
Hluvukani, Manyeleti, South Africa12-1998
Skills
- Budget oversight
- Strong leadership
- Effective management
- Records management
- Enrollment management
- Admissions support
- Admissions and registrations
- Counseling and advice
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Adaptability and flexibility
- Decision-making
Additional Information
member of various committees including Management committee, Academic board committee and Employment Equity where i serve as a secretary
Chairperson of the Inter departmental committee
Timeline
Deputy Registrar
Southern African Wildlife College
01.2023 - Current
Programmes Coordinator
Southern African Wildlife College
01.2016 - 12.2022
University of South Africa
J.D. -
University of South Africa
Bachelor of Arts - Psychology
University of South Africa
High School Diploma -
Sokisi High School
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