Productivity software
Fortunate Makhamo
Visual And W Cellar Department Manager
Johannesburg
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Creative and committed to employing effective visual strategies and techniques to promote products and services. Well-versed in creating display designs and pricing concepts and assessing customer needs. Imaginative and resourceful professional with 7 years of experience driving brands forward with innovative visual concepts. Proficient in productivity software.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
W Cellar Department Manager
Woolworths
Gauteng
03.2024 - Current
- Implemented new software tools for tracking inventory levels, leading to more efficient ordering processes.
- Provided exceptional customer service, addressing inquiries about specific wines or wineries with in-depth knowledge and expertise.
- Developed strong relationships with vendors, ensuring timely delivery and cost-effective purchasing decisions.
- Managed all aspects of wine shipping logistics, ensuring timely deliveries while adhering to legal regulations surrounding alcohol transportation across state lines.
- Streamlined inventory control procedures, reducing spoilage rates and minimizing waste.
- Contributed effectively to marketing efforts promoting special events or unique offerings within the cellar''s portfolio of products through social media platforms or print materials.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Visual Department Manager
Woolworths
Gauteng
05.2017 - Current
- Assisted in planning and executing seasonal promotions to maximize revenue opportunities during peak periods.
- Coordinated with merchandising department to support release and product allocation dates.
- Implemented creative solutions to address space limitations while maintaining an impactful visual presence.
- Kept abreast of industry trends through research and participation in relevant trade shows or conferences, applying learnings from these events within the store's visual merchandising strategies.
- Managed analytical reports to identify and track sales activities and customer trends.
- Conducted weekly walk throughs with store leadership teams to assess areas for improvement in presentation standards and provide constructive feedback for continuous enhancement of the store environment.
- Monitored competitor activities, adapting visual merchandising strategies as needed to maintain a competitive edge within the market.
- Coordinated with vendors for timely delivery of products, ensuring efficient stock replenishment processes.
- Increased visual impact and sales through optimal arrangement of mannequins, fixtures, walls and tables.
- Designed appealing merchandise displays to attract customers to store, increasing foot traffic .
- Opened 11 stores as a visual project manager
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Education
Diploma in Business
Boston City Campus
Gauteng 01.2024 - Current
Business Management Practice
Boston City Campus
Gauteng 01.2022 - 06.2024
Associate of Applied Science - Life And Environmental Sciences
University of South Africa
Gauteng 04.2001 -
Skills
Supplier Negotiations
Health and safety
Stock Rotation
Shipment Coordination
Waste Reduction
Temperature Monitoring
Wine Knowledge
Product sourcing
Attention to detail
computer literate
Graphic design
Software
Graphic design
Operating systems
Certification
Business Management
Interests
Hiking
Traveling
Home improvement
Additional Information
C10 drivers license (8years driving experience)
Timeline
W Cellar Department Manager
Woolworths
03.2024 - Current
Diploma in Business
Boston City Campus
01.2024 - Current
Business Management Practice
Boston City Campus
01.2022 - 06.2024
Visual Department Manager
Woolworths
05.2017 - Current
Associate of Applied Science - Life And Environmental Sciences
University of South Africa
04.2001 -
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