Summary
Overview
Work History
Education
Skills
Language Details - Languages
Job Description
Personal Information
References
Timeline
Generic
Florence Esme Pienaar

Florence Esme Pienaar

Tom Burke

Summary

Encouraging manager and problem-solver with talents for leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

34
34
years of professional experience

Work History

Nursing

Pietersburg Retirement Village
1 1980 - 1 1986
  • Providing nursing assistance to occupants of the Pietersburg Retirement Village including medication and personal assistance

Sales and Computer Training

Fashion House
01.1986 - 01.1989
  • Sales of merchandise in Fashion House clothing store, training of staff including all Computer Training of personnel

Owner & Manager

Cross border Clearing
01.1990 - 01.2003
  • Clearing of border papers of good and service between Botswana, Congo, Zimbabwe, and South Africa (mainly Game Super Store)
  • Responsible for the day-to-day management of the business, including marketing and financial management of the company.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Owner & Manager

Clear West Border Clearing
01.2007 - 01.2013
  • Clearing of border papers of good and service between Botswana, Congo, Zimbabwe, and South Africa (mainly Game Super Store)
  • Responsible for the day-to-day management of the business, including marketing and financial management of the company.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Co-owner & Manager

JA Pienaar & Son
01.2004 - 01.2007
  • Owner and manager of transportation company (3 interlink trucks) providing transport of agricultural products (maize and wheat) between Botswana, Zambia, Congo, Zimbabwe, and South Africa
  • Responsible for the day-to-day management of the business
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Co-owner & Farmer

T&E Farming
01.2013 - 01.2017
  • Growing of herbs on a 3 ha under contract to Sun Herbs for delivery to Pick ‘n Pay supermarkets
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks. Harvesting, packaging and distribution of herb products (7 varieties), including quality control.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during inquiries,complaints.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.

Manager

Vivo Lodge
01.2017 - 01.2019
  • Managing a 7-bedroom Guest House/Lodge, Restaurant and Pub
  • Responsible for the day-to-day management of all facilities, Bookings for Accommodation and Restaurant, Procurement, Catering, Stock Take, Financial affairs.
  • Improved marketing to attract new customers and promote business.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

NCB Verspreiders T/A Vivo Vleismark
01.2019 - 01.2020
  • Responsible for the day-to-day management, Stock ordering, Cash up, Point of sale, Receive, inspect, and store meat upon delivery,Stock Take, Customer Orders, Arranging of deliveries.
  • Responsible for Invoicing,managing debtors accounts.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved marketing to attract new customers and promote business.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Education

Hoër Handelskool Pietersburg

Skills

  • Nursing Home Care Assistance

Language Details - Languages

  • English, Excellent, Excellent, Excellent
  • Afrikaans, Excellent, Excellent, Excellent

Job Description

  • Pietersburg Retirement Village, Nurse, Providing nursing assistance to occupants of the Pietersburg Retirement Village including medication and personal assistance
  • Fashion House, Sales and Computer Training, Sales of merchandise in Fashion House clothing store, training of staff including all Computer Training of personnel
  • Cross border Clearing, Owner/Manager, Clearing of border papers of goods and services between Botswana, Congo, Zimbabwe, and South Africa (mainly Game Super Store). Responsible for the day-to-day management of the business, including marketing and financial management of the company.
  • JA Pienaar & Son, Co-owner/Manager, Owner and manager of transportation company (3 interlink trucks) providing transport of agricultural products (maize and wheat) between Botswana, Zambia, Congo, Zimbabwe, and South Africa. Responsible for the day-to-day management of the business, including marketing and financial management of the company.
  • Clear West Border Clearing, Owner/Manager, Clearing of border papers of goods and services between Botswana, Congo, Zimbabwe, and South Africa (mainly Game Super Store). Responsible for the day-to-day management of the business, including marketing and financial management of the company.
  • T&E Farming, Co-owner, Growing of herbs on a 3 ha under contract to Sun Herbs for delivery to Pick 'n Pay supermarkets. Responsible for the day-to-day management of all planting, maintenance, harvesting packaging and distribution of herb products (7 varieties), including quality control and financial management.
  • Vivo Lodge, Co-owner/Manager, Managing a 7-bedroom Guest House/Lodge, Restaurant and Pub. Responsible for the day-to-day management of all facilities, bookings for accommodation and restaurant, procurement, catering, stock take, and financial affairs.
  • NCB Verspreiders T/A Vivo Vleismark, Manager, Responsible for the day-to-day management, stock ordering, cash up, point of sale, receive, inspect, and store meat upon delivery, stock take, customer orders, arranging of deliveries, and invoicing.

Personal Information

  • ID Number: 6901090286082
  • Health Status: Good
  • Date of Birth: 09/01/1969
  • Gender: Female
  • Driving License: Code B
  • Marital Status: Married

References

  • VIVO LODGE, Marelize 079 530 5518
  • NCB VERSPREIDERS T/A VIVO VLEISMARK, Lood 071 412 4432 / Marelize 079 530 5518

Timeline

Manager

NCB Verspreiders T/A Vivo Vleismark
01.2019 - 01.2020

Manager

Vivo Lodge
01.2017 - 01.2019

Co-owner & Farmer

T&E Farming
01.2013 - 01.2017

Owner & Manager

Clear West Border Clearing
01.2007 - 01.2013

Co-owner & Manager

JA Pienaar & Son
01.2004 - 01.2007

Owner & Manager

Cross border Clearing
01.1990 - 01.2003

Sales and Computer Training

Fashion House
01.1986 - 01.1989

Nursing

Pietersburg Retirement Village
1 1980 - 1 1986

Hoër Handelskool Pietersburg
Florence Esme Pienaar