Florance Gumede
Express Supervisor
Johannesburg
Summary
Dynamic Express Supervisor with expertise in training, staff management, and process improvement. Proven ability to enhance team productivity and ensure operational excellence while maintaining high safety standards.
Overview
1
1
Language
16
16
years of professional experience
Work History
Express Supervisor
Takealot
09.2023 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented process improvements, enhancing productivity and reducing turnaround time.
- Trained and mentored new team members, fostering a collaborative work environment.
- Resolved operational issues promptly, minimizing disruptions and maintaining service quality.
- Monitored inventory levels, coordinating with procurement to maintain stock availability.
- Drivers cash-up and balancing of drivers' tips
- Sign in drivers and make shifting audit prior to drivers being shifted
Home-loan Consultant
Standard Bank Group
06.2010 - 11.2019
- Managed daily clerical tasks, ensuring accurate data entry and precise record keeping to support operations.
- Prepare payment form and process payment to the client after inspection is done.
- Coordinated scheduling and communication with internal teams, streamlining workflow and enhancing collaboration.
- Analyzed documents to determine eligibility for payment, facilitating timely processing.
- Coordinated scheduling and communication with internal teams for efficient workflow.
Education
Financial Advisory Certificate - Finance
Milpark Business School
Johannesburg, South Africa 04.2001 -
Skills
Inventory management
Staff management
Training and mentoring
Decision-making
Attention to detail
Customer service
Goal-oriented
Team building
Conflict resolution
Multitasking
Timeline
Express Supervisor
Takealot
09.2023 - Current
Home-loan Consultant
Standard Bank Group
06.2010 - 11.2019
Financial Advisory Certificate - Finance
Milpark Business School
04.2001 -
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