FLORAH SIBONGILE SONGO

• Accountable for planning, coordinating, and managing of all facilities management engineering, auxiliary and security services activities, and projects
• Maintenance planning, scheduling, and coordinating all work requests (WRs) and preventive maintenance (PMs) for areas of responsibility to ensure appropriate resource allocation, to balance work requirements with available resources
• Ensuring weekly and monthly plans are in place for technical staff and ensuring optimal resource deployment
• Monitoring staff utilization ratios and make necessary improvements within area of responsibility
• Ensuring that all stakeholders receive timeous, efficient, and quality service
• Tracking, monitoring, and reporting on all engineering, auxiliary and security services key performance indicators, backlog work, service level agreements (SLAs) and make recommendations for addressing backlog and meeting SLAs
• Ensuring well maintained assets and a productive workforce by anticipating and eliminating potential delays through planning and coordination of workforce, parts and equipment access
• Ensuring all equipment is uploaded on the Archibus system and relevant PMs are created for maintenance purposes
• Frequently updating the information in terms of active and inactive equipment and amendments of PMs checklists
• Procuring of services i.e
• Purchasing of spares, equipment repairs and services and processing RFQs, RFPs, EOI whichever required at the time
• Processing of invoices and ensuring service providers and supplier are paid in time
• Management and accounting for central FM&SS Stores and associated services inclusive of stock control systems
• Ensuring sustainable stock holdings are maintained
• Ensuring full compliance to the standards as per the procurement guidelines
• Ensuring that stores inventory ordering, receiving, and issuing procedures are adhered to
• Ensuring compliance with financial legislative requirements
• Providing input into engineering, auxiliary and security services departments budgets
• Ensuring that minimum, maximum and reorder levels are set for all inventory items
• Organizing, in conjunction with storeman, and attends to all stores stock takes monthly
• Actively engaging in both internal and external stakeholder meetings related to stores, engineering, auxiliary and security services and built effective working relationships with managers, peers, team members, customers and suppliers
• Ensuring processes and procedures are in place for all major activities
• Ensuring that the internal audit criteria are in place and always enforced
• Assists with audit requirements in area of responsibility and implementing corrective action where deviations occur for the CSIR
• Ensuring compliance with SHEQ regulatory requirements and standards in area of responsibility
• Managing, mentoring, coaching and playing an advisory role for staff growth and development
• Conducting performance management contracting and reviews for all staff at the recommended periods
• Identifying and implement training interventions for team members
• Recommending and facilitating developmental plans
• Disputing resolution
• Providing cost effective service delivery.

• Joint responsibility in development and implementation of the FM&SS Strategic and Operational plans with all FM&SS Management
• Development, implementation and driving the FM&SS Planning and Service Monitoring & Evaluation strategy & plan
• Providing regular team performance reporting to the FM&SS group manager
• Management and development of staff to ensure high quality personnel who can achieve performance objectives in support of the CSIR mission and vision
• Conducting performance management contracting and reviews for all staff at the recommended periods, for the purpose of managing & improving both individual performance and service delivery
• Accountable for planning, co-coordinating, and managing of all FM&SS activities and projects
• Ensuring development and implementation of processes and procedures are in place for all major activities
• Accountable for all FM&SS service standards
• Evaluation of FM&SS service delivery against service level agreement targets
• Tracking, monitoring and reporting on staff utilization ratios and make necessary improvements, progress of capital projects against plan, on all FM&SS KPI on CSIR infrastructure backlog maintenance and make recommendations for addressing backlog
• Provide input into FM&SS departments’ budgets
• Manage requests and approvals for funds for maintenance and refurbishment tasks within approved budget
• Ensuring weekly and monthly maintenance plans are in place for technical staff
• Ensuring well maintained assets and a productive workforce by anticipating and eliminating potential delays through planning and coordination of workforce, parts and equipment access
• Ensuring effective resource planning and allocation for FM&SS personnel to balance work requirements with available resources
• Effectively plan, schedule, and coordinate all work requests.
• Ensuring that all clients receive timely, efficient and quality service.
• Regularly assessing quality of planning, recording and archiving in line with ISO quality standards.
• Ensuring buildings and equipment reliability through sound preventative maintenance planning.
• Initiating and implementing organizational improvement plans for maintenance & technical services.
• Ensuring integrity of maintenance systems and maintenance data.
• Guiding FM&SS staff in resolving technical maintenance and service problems.
• Actively engaging in both internal and external stakeholder meetings related to FM&SS portfolio services e.g., Facilities Management & Security Services management meetings, to influence and implement action plans.
• Built effective working relationships with managers, peers, team members, customers and suppliers.
• Ensuring compliance with SHEQ regulatory requirements and standards in area of responsibility.
• Implementing corrective action where deviations occur for the CSIR.
• Identifying risks, implementing and drive mitigation plans for the CSIR.
• Managing FM&SS Planning and Service Monitoring & Evaluation teams.
• Managing, mentoring, coaching and playing an advisory role for staff growth and development.
• Recommending and facilitating developmental plans.
• Disputing resolution.
• Ensuring optimal resource deployment.
• Developing and managing FM&SS Planning and Service Monitoring and Evaluation Department budget.
• Ensuring cost effective service delivery.
• Ensuring compliance with financial legislative requirements.

• Leading the planning function and stores to ensure effective execution of Facilities Management (FM) functions
• Developing scheduled maintenance strategies, programs, processes and procedures
• Participating in budget process and in the development of maintenance department plans
• Facilitating and chairing planning meetings
• Conducting equipment verification
• Compiling monthly management report
• Acting as liaison between customers and FM staff on FM-related issues
• Ensuring all FM maintenance staff have appropriate personal protective equipment (PPE) and tools to carry out tasks
• Assisting maintenance supervisors with technical problems as required
• Procuring of spares and service as required.
• Development and facilitation of RFQ and RFP for short- and long-term procurement of spares and services contracting.
• Managing FMs procurement requirements for spares, materials, and outsourced work, as well as analyzing spares parts inventory requirements and improving inventory control.
• Creating Change requests for FM power shutdown requirements and attending of change meetings.
• Verification and closing of Preventive Maintenance job cards.
• Creating and amending of PM procedures where required.
• Creating follow up and on demand job cards when required.

Reason for leaving: Organizational Restructuring

• Maintenance and shutdown planning and scheduling
• Creating and generating daily, weekly and monthly inspections and services job cards (PMs) for plant equipment.
• Data analysis, capturing, closing and filing of the completed maintenance job cards.
• Adding and structuring equipment on the SAP ERP system when required.
• Creating follow up job cards on SAP system for the returned job cards for the equipment that needs attention before the next service date.
• Ordering and procuring spares (BOM) for maintenance activities.
• Organizing and making sure that legal inspections and services for all statutory equipment are done in time and all legal files and registers are up to date.
• Generating weekly and monthly plant machinery availability reports and maintenance labour hour’s reports.
• Creating and presenting weekly maintenance schedule/ plan to production superintendents, production managers, production planner, maintenance superintendents and maintenance managers.
• Generating yearly, monthly and weekly maintenance schedules and plans.
• Involvement in plant equipment modifications and plant layouts.
• Assist maintenance manager with organizing training for artisans that need developments.
• Liaising with safety department with regarding to employees occupational health and safety.
• Conduct housekeeping audit within the maintenance department to maintain 5s standard.
• Contractor’s management.
• Supervising maintenance department in absence of maintenance superintendent.
• Updating of WCM maintenance boards. PM Step 0 to 9
• Facilitating EWO programme (Root Cause Failure Analysis) and reporting.

Reason for leaving: Career Growth

• Maintenance and shutdown planning and scheduling
• Generating daily, weekly and monthly inspections and services checklists for plant equipment
• Data analysis, capturing, closing and filing of the completed maintenance job cards
• Adding and structuring equipment on the ERP system
• Creating and generating maintenance job cards on Qmuzik ERP system
• Creating follow up job cards on Qmuzik system for the returned job cards for the equipment that needs attention before the next service date
• Ordering and procuring spares (BOM) for maintenance activities
• Application of capital expenditure for major repairs and refurbishment of the plant equipment
• Organizing and making sure that legal inspections and services for all statutory equipment are done in time and all legal files and registers are up to date
• Generating weekly and monthly plant machinery availability reports and maintenance employee’s recoupments reports
• Presents weekly maintenance schedule to production superintendents, production managers, production planner, maintenance superintendents and maintenance managers
• Generating yearly, monthly and weekly maintenance schedules and plans
• Involvement in plant equipment modifications and plant layouts
• Commissioning of new installation and modification of plant equipment
• Assist maintenance manager with organizing training for artisans that need development
• Making sure all maintenance employees have complete PPE for performing their duties
• Liaising with safety department with regarding to employee’s occupational health and safety
• Conduct housekeeping audit within the maintenance department to maintain 5s standard
• Contractor’s management
• Managing the planning students within maintenance department
• Supervising maintenance department in absence of maintenance superintendent

Reason for leaving: Career Growth

• Maintenance planning and scheduling (shutdown and daily activities, plan incoming work regarding materials, labour and tools)
• Presents weekly plans to the planning and engineering manager, plant engineers and foremen’s
• Creating and generating PM cards on SAP ERP system (PM01 and PM02) for equipment that needs to be maintained or inspected.
• Ordering and procuring spares for maintenance activities (PM02, PM03, PM05, PM06 and PM07).
• Controlling maintenance costs.
• Generating the plant equipment weekly availability reports (BALANCE SCORE CARD).
• Investigating RCA’s on plant equipment.
• Generating the plant equipment monthly availability reports (OEE).
• Scheduling maintenance planning monthly meetings to discuss performance on plant maintenance and planning as per plant sections.
• Planning for major projects- hold site meetings with the suppliers, raise orders and follow up on work progress and update relevant reports.
• Creating and amending projects bar chart (MS Project).

Reason for leaving: Proximity

• Performing plant maintenance (during the shutdown) including inspecting and modifying plant equipment.
• Acting as maintenance supervisor when line supervisor not available which helped with improving decision making abilities and supervision skills.
• Creating notifications and preventive maintenance (PM) job cards on SAP ERP system (PM01 & PM02) for equipment that need to be maintained or inspected.
• Ordering and procuring spares for maintenance activities (PM02, PM03 and PM05).
• Investigating RCA’s on plant equipment.
• Generating the plant equipment monthly availability reports.

• workshop safety, basic turning, basic milling, introduction to hydraulic and pneumatics, use of basis hand tools, care and maintenance of tools and basic electrical.