Fina Inguane
Communications Specialist
African
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly communications specialist with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
5
5
years of professional experience
Work History
Sales Agent
The Sales Scientist
06.2023 - Current
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Logged reports, expenses, receipts, and sales in company database.
- Increased sales and customer satisfaction through personalized servicing.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Explained features and advantages of [Type] products or services to promote sales.
Sales Agent
Smollan
06.2022 - 05.2023
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Brand Ambassador
Megaworxx
02.2019 - 05.2022
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about company.
Education
Bachelor of Commerce - Marketing Management
Boston City Campus
Braamfontein, Johannesburg 04.2001 -
Diploma - Public Relations
IIE Rosebank College
Braamfontein, Johannesburg 04.2001 -
Skills
Product Demonstrations
undefinedTimeline
Sales Agent
The Sales Scientist
06.2023 - Current
Sales Agent
Smollan
06.2022 - 05.2023
Brand Ambassador
Megaworxx
02.2019 - 05.2022
Bachelor of Commerce - Marketing Management
Boston City Campus
04.2001 -
Diploma - Public Relations
IIE Rosebank College
04.2001 -
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