Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fikile (Ntombifikile) Dudula - Dlula

Office Administrator
Cape Town

Summary

Accomplished Office Administrator with a proven track record at Prasa, excelling in administrative support and customer engagement. Demonstrated ability to manage office operations and correspondence efficiently, while enhancing rail safety and incident coordination. Skilled in both mail handling and fostering client relationships, contributing to significant improvements in information management and safety compliance. Personable Office Administrator with one year of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

19
19
years of professional experience

Work History

Office Administrator

Prasa
02.2021 - Current

SMS ( Safety Management System) Office

  • Administration of Rail Safety Regulator Findings (Managing closing of RSR findings according to South African National Standard)
  • Internal Auditing/Inspection ( According to South African National Standard)

IOD Office

  • Loading and filling employees IOD's.

Claims Office

  • Loading assets and Liability claims according to Claims Management Systems.
  • Interact with Corporate Office and Lawyer(on Summons) on closing/paying liability claims.
  • Filling Liability and Assets claim documents.

Office Administrator (Exposure)

Prasa
05.2018 - Current

Train Metro Guard

Prasa - Train Operations
07.2009 - Current

Office Administrator - CS HOD Office

Prasa
09.2023 - Current

Office management and Administration


Correspondence Management


Financial Management


Provide support for the CS Senior Manager


Meeting and diary Managemet


Information Management

Ticket Sales Agent

Prasa
05.2007 - Current

Access Controller

Metrorail
01.2006 - Current

Education

High School Diploma -

Athlone Technical School
Cape Town
04.2001 -

Skills

Rail Incident Coordinator

Administrative Support

Customer Engagement

Mail handling

File Maintenance

Timeline

Office Administrator - CS HOD Office

Prasa
09.2023 - Current

Office Administrator

Prasa
02.2021 - Current

Office Administrator (Exposure)

Prasa
05.2018 - Current

Train Metro Guard

Prasa - Train Operations
07.2009 - Current

Ticket Sales Agent

Prasa
05.2007 - Current

Access Controller

Metrorail
01.2006 - Current

High School Diploma -

Athlone Technical School
04.2001 -
Fikile (Ntombifikile) Dudula - DlulaOffice Administrator