Summary
Overview
Work History
Education
Skills
Timeline
Generic
Fikile Michelle  Ntuli

Fikile Michelle Ntuli

Senior Secretary
Vryheid

Summary

Detail-oriented professional with a proven track record in performing a wide range of clerical duties to support company operations. Skilled in general office management, including managing electronic mail, taking meeting minutes, and assisting with switchboard operations. Proficient in typing correspondence, establishing secure document management systems, and maintaining office supply inventory. Experienced in planning and preparing meetings, conferences, and travel arrangements for senior managers.

Overview

22
22
years of professional experience

Work History

Senior Secretary

Transnet Freight Rail
04.2017 - Current
  • Managed daily office operations, ensuring efficient scheduling and coordination of meetings for senior management.
  • Developed and maintained filing systems, improving document retrieval time by streamlining processes and implementing digital solutions.
  • Coordinated travel arrangements and itineraries for team members, optimizing logistics to minimize costs and enhance efficiency.
  • Facilitated communication between departments by preparing reports and presentations that highlighted key project updates and operational metrics.
  • Organized company events and meetings, overseeing logistics from venue selection to catering services to ensure seamless execution of initiatives.
  • Utilized various office software applications to create templates for correspondence, enhancing consistency and professionalism in communications.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Improved office efficiency by maintaining an up-to-date inventory of supplies and proactively ordering necessary items as needed.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Coordinated travel arrangements for executives, including flight bookings, hotel reservations, and ground transportation logistics.
  • Demonstrated exceptional attention to detail when proofreading documents or reviewing contracts before distribution to ensure accuracy and compliance with organizational standards.
  • Enhanced executive productivity through comprehensive calendar management and meeting coordination.
  • Assisted in the preparation of presentations or reports, ensuring accuracy and professionalism in all documents produced.
  • Maintained daily report documents, memos and invoices.

Senior Administration Official

Transnet Freight Rail
08.2015 - 04.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Acting Chief Administrative Official

Transnet Freight Rail
02.2012 - 08.2015
  • Capture area incidents on TOMS system.
  • Monitor, track and record trains in the spreadsheet and submit to CTC Manager.
  • Capture train deviations and yard countdown.
  • Consolidate information from Train Control, Train Crew and Yard Planning and also monitor area train dwell times.
  • Perform various administrative duties of moderate complexity requiring general knowledge of train service and other issues.

complexity requiring general knowledge of train service and other issues.

Senior Admin Official- Operations Manager

Transnet Freight Rail
04.2009 - 02.2012
  • Provide administrative support function to the Operations Manager and Depot Managers and personnel in the operational area thus ensuring an efficient administration function.
  • Execute general administrative tasks.
  • Administer Human Resources policies.
  • Assist with Act 85, act 16, NOSA, ISO 9000 documentation.
  • Maintain depot records - archive system.
  • Update operational monthly documents.
  • Assist with operational depot arrangements (i.e. ordering and record keeping of Protective wear, stationery and cleaning material.
  • Update and maintain records for refresher course, medicals and training.
  • Accommodation bookings.
  • Organizing farewell functions for retiring employees, awards ceremonies and memorial services.

Acting Senior Admin - Train Traffic

Transnet Freight Rail
12.2007 - 04.2009
  • Prepare written communications.
  • Co-ordinate meetings, control office and storeroom supplies and maintenance of office equipment.
  • Process incoming and outgoing calls and control reception area.
  • Plan, organize and control day-to-day admin of an office support.

Capturing of time sheets for kombi and Shed personnel.

Capture and safe keep records for fuel requisitions.

Train Assistant

Transnet Freight Rail
08.2005 - 12.2007
  • Perform general locomotive personnel’s duties such as working of points and signals, operation and observance of fixed signals, protection of trains and control of stations.
  • Assist the Train Driver on the safe movement of train from departure to destination.
  • Execute shunting activities in sidings and en-route according to directives.
  • Assist the Train Driver in ensuring the safety of the train and its load by ensuring that it is protected all the time and during the trip.

Provisioning Administrative Clerk - Logistics

South African Police Services
10.2003 - 08.2005
  • Complete and process claim forms for subsistence travel, accommodation and overtime, pay related matters such as time sheets, annual leave rosters, etc.
  • Administer financial, logistical and personnel related matters of the unit.
  • Keep filing system up to date.
  • Manage and maintain the vehicle fleet administration of accounting office.
  • Acquisitions, distribution and controlling of Face Value Forms and Registers.
  • Present information in report format.

Education

Certificate - Advanced Administration & Office Management

Basitsana Training Consultants
Johannesburg

Postgraduate Diploma - Management

Regent Business School
Durban

National Certificate - Human Resources Management - N4

Oxbridge Academy
Pretoria

National Diploma - Railway Organization Management

Glassgow Caledonian University
Johannesburg

Higher Certificate - Executive Assistant And Personal Assistant

Oxbridge Academy
Pretoria

Skills

Office administration

Timeline

Senior Secretary

Transnet Freight Rail
04.2017 - Current

Senior Administration Official

Transnet Freight Rail
08.2015 - 04.2017

Acting Chief Administrative Official

Transnet Freight Rail
02.2012 - 08.2015

Senior Admin Official- Operations Manager

Transnet Freight Rail
04.2009 - 02.2012

Acting Senior Admin - Train Traffic

Transnet Freight Rail
12.2007 - 04.2009

Train Assistant

Transnet Freight Rail
08.2005 - 12.2007

Provisioning Administrative Clerk - Logistics

South African Police Services
10.2003 - 08.2005

Certificate - Advanced Administration & Office Management

Basitsana Training Consultants

Postgraduate Diploma - Management

Regent Business School

National Certificate - Human Resources Management - N4

Oxbridge Academy

National Diploma - Railway Organization Management

Glassgow Caledonian University

Higher Certificate - Executive Assistant And Personal Assistant

Oxbridge Academy
Fikile Michelle NtuliSenior Secretary